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Manager, Clinical Standardization, Business Management Office - BC Children's & Women's Hospital and Health Centre

Vancouver, BC
Full Time
13 days ago
Manager, Clinical Standardization, Business Management Office

BC Children's & Women's Hospital and Health Centre

Vancouver, BC

The Manager works to coordinate the collection and interpretation of the clinical informatics Continuous Quality Improvement (CQI) Data and identify patient care and quality of care related issues evident from the trends identified in the data. Key responsibilities include: coordinating the gathering of data, risk management, quality project management, monitoring and reporting, benchmarking and process measurement, patient safety promotion, implementing change in clinical workflow and supporting delivery of education related to use of the technology and medical devices, including infusion pumps and medication safety systems, managing all product recalls and shortages affecting C&W, and leading C&W's equipment and supply standardization initiatives.

What you'll do
  • Leads equipment and supply standardization initiatives by applying change management principles to develop engagement strategies and action plans to maximize success of equipment and supply standardization.
  • Provides leadership and direction for the management, utilization, risk management, and quality improvement for clinical operations for all equipment and supply standardization related initiatives. Guides the development, recommendation and implementation of changes in department policy, clinical workflow and equipment and product standardization.
  • Ensures equipment and supply standardization at C+W is in alignment with accreditation requirements. Leads standardization and industry benchmarking actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements, issue identification and prioritization. Actively leads Product Standardization Committee structures to facilitate decision-making, ensure appropriate assignment of accountability and secure buy-in of change efforts.
  • Represents C&W, on a formal basis, by negotiating and facilitating consensus with major vendor organizations and clinical stakeholders for standardized equipment and to ensure maximum leverage of relationships in support of the strategic goals, clinical requirements and standardization of equipment and supplies. Represents C&W on provincial competitive bids and Value Analysis Teams (VAT) with a clinical focus to address clinical requirements for tertiary and quaternary pediatric and maternity patients.
  • Facilitates new product evaluation and integration into clinical practice by acting as a liaison between vendor representatives, hospital leadership and clinical staff. Monitors and supports the implementation process by delivering instructions to staff and reporting changes to affected committees.
  • Assesses the impact of new equipment on staff in various departments including nursing and allied health staff by assessing medical devices' ease of use, efficiency, and whether a safer environment is created for patients through more accurate, consistent, and accessible records. Manages feedback from hospital staff.

What you bring

  • A level of education, training and experience equivalent to a bachelor's degree in a relevant discipline such as nursing, respiratory therapy, occupational therapy
  • Six (6) years recent related experience working with medication safety system technology and/or equipment and supply standardization or an equivalent combination of education, training, and experience.

Skills and Knowledge
  • Strong written and verbal skills.
  • Experience with data quality work.
  • Demonstrated commitment to developing data that drives clinical outcomes and quality.
  • Demonstrated ability and comfort with data and information to staff groups for the purposes of evidence based practice improvement.
  • Ability to utilize communication, change management, and leadership skills to work collaboratively with team members and person from various constituencies in the accomplishment of required tasks.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • The ability to support team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • The ability to work collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: $102,938 - $147,974. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 4500 Oak Street, Vancouver, BC V6H 2N9

Applications will be accepted until position is filled.

Hours of Work: Monday to Friday; 0800-1600

Requisition # 159526E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Children's Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education. BCW is part of the Provincial Health Services Authority (PHSA).

BCCH, and BCW are part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and C&W are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of February 7, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
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About PHSA

Canada's first provincial health services authority. Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions o...

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Health Care
10,000+ employees