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Manager Clinical Services Regional Operations - BC Cancer Surrey

Surrey, BC
Full Time
12 days ago


Regional Clinical Services Regional Operations - BC Cancer Surrey

What you do
  • Develop strategic priorities and coordinates operational planning and implementation for the Cancer Centre in conjunction with the practice leaders and Senior Director, Regional Clinical Operations. Collaborate with regional and provincial based colleagues including medical and operational leaders in support patient-focused and integrated care. Ensure consistent and aligned messaging by Centre leadership, and communicate PHSA and BCCA vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
  • Provide overall leadership and direction for team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that support the achievement of required outcomes. Manages and supervises staff.
  • Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies. Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate & appropriate staff according to operational demands and environmental and resource constraint.
  • Develop effective and efficient practices and processes to measure the use of resources and quality of care. Prepare an operating budget, monitors variances and uses best practice methods in reporting, monitoring and managing allocated budget. Coordinate contract management as required.
  • Lead, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and care pathways, ensures compliance with accreditation standards, and coordinate or participate in quality improvement activities (including imPROVE).
  • Provide leadership to staff through collaborative coaching, guiding and modeling key behaviors and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Foster partnerships and establishes systems that ensure seamless client flow.

What you bring
  • A level of education, training, and experience equivalent to a Bachelor's degree in a healthcare related field from an accredited University, a Master's degree is preferred,
  • A minimum of seven to ten (7-10) years recent related clinical experience.
  • Two (2) years working in a managerial/leadership capacity.
  • Current registration/membership with appropriate professional college if applicable is preferred.

What you have
  • Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds.
  • Fosters collaborative working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.
  • Self-directed and highly motivated.
  • Lead teams and to promote teamwork
  • Critical thinking skills and proven ability to effectively manage human and fiscal resources.
  • Understanding and experience of quality assurance process, operational planning and program development
  • Prioritize and manage multiple tasks and projects.
  • Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.

What's in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Full Time
13750 - 96th Avenue, Surrey

Applications will be accepted until position is filled.
Monday to Friday; 0800 - 1600,
Requisition Number: 109242

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

Provincial Health Services Authority ( PHSA ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of June 2, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

Health Care