Lottery Clerk Helper

Seasonal Part-time; May – September & November – January 5 shifts /week (weekends and evening as required)

Wage & Pay Grade: $19.72/hour (PG80)

Date Posted: March 6, 2023

Who we are…

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 113 year old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.

We are looking for talented individuals to join our PNE Gaming Team and provide exceptional service to all guests in the sale of PNE Prize Home Lottery tickets. The PNE Gaming Department oversees all gaming functions including PNE Prize Home Lottery, 50/50 Draw, and Wheel of Fortune Games. If you would like to work in a fun and rewarding environment, then this could be the job for you!

Why join our Team?

• Exhilarating and fun-loving culture
• Flexible work environment
• Health and wellness employee events – put your hiking boots on, or enjoy an evening out with your favorite colleagues
• Opportunity for free or discounted tickets to shows, events, sports games, and much more
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
• Competitive compensation package
• Opportunity to create lasting memories and friendships!

What will you do this year?

In your role as a Lottery Clerk Helper your primary accountabilities will be to:

• Assist with answering phones and Input Prize Home entries and results into the computer system.
• Opening, sorting, and reconciling daily mail orders
• Completing other ticket fulfillment tasks (separating tickets, stuffing and mailing receipts)
• Assisting with the in-house printing and controlling of the tickets
• Operating office equipment, including personal computer, fax machine, photocopier, and postage machine
• Perform other related duties as required

What else?

• Successful completion of Grade 12
• Must be 19 years of age or older by May 1st, 2023.
• Previous experience working in an office environment is an asset.
• Proficient in Microsoft Office programs and strong typing skills
• Ability to perform repetitive tasks for long periods of time with a high degree of accuracy.
• Must be able to work with minimal supervision.
• Ability to take directions and follow through on work.
• Ability to deal with confidential matters and use discretion.
• Ability to work in a stressful environment and meet multiple service demands.
• Must be an energetic and self-motivated team player.
• Candidates must undergo a Criminal Record Check.

Availability requirements:

• Must be available to work between 9am - 6pm from Monday – Friday.
• Must be available to work up to 7.5 hours and atleast 5 shifts per week.
• Must be available to work through Labor Day weekend and from November – January during the PNE Winter Lottery.
• Candidates must have flexible availability as the call centre is open 7 days a week.
• Must be willing to work evening and weekend shifts as operationally required.

Who are you?

• A strong leader
• Skilled at time-management
• A proactive problem-solver
• A customer service champion

Where and when to APPLY?

Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.

Preference will be given to candidates who submit their resume/cover letter before Sunday, May 28. We look forward to hearing from you!

The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca

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