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Learning Specialist - TELUS Health

Reference ID: HEA03049-17

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Job Location icon
Vancouver, BC
Job Type icon
Full Time
Job Category icon
Health Care

Position Overview:

As the Learning Specialist II, you will own the task of preparing and delivering EMR implementation training to physicians and other clinic staff in medical clinics across Western Canada.

    •Conducting needs assessment with clinic staff then designing, developing and delivering EMR training •Reviewing and understanding clinic workflows •Documenting training plans for the clinic and client(s) to be trained •Delivering quality onsite, classroom, individual and/or remote training courses to customers


Required Knowledge:
    •Understanding of clinic workflows •Adult learning principles •Knowledge of provincial billing regulations and requirements •Ability to effectively work with various health care disciplines and providers and administrative staff

Required Skills & Abilities:
    •Excellent organizational skills, presentation skills, verbal and written communication skills, and interpersonal skills •Effective speaker with the ability to convey information in a simple, clear manner while assessing student's comprehension of information presented •Ability to manage multiple projects and assess priorities •Ability to be a goal-oriented self-starter and work independently •Proficient in Microsoft Office (Word, Excel, PowerPoint) and Windows •Must be willing to travel and will be required to work outside regular business hours to meet key objectives and/or deliver training to customers

Required Professional Designation/Certification:
    •University degree

Required Experience:
    •Ideally a minimum of 2 years' experience with Med Access EMR

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Posted: November 20, 2017
Closes:December 13, 2017