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Lead, Replenishment and Distribution, Supply Chain

Victoria, BC
Full Time
10 days ago
Lead, Replenishment and Distribution, Supply Chain

Warehouse Operations

Victoria, BC

Responsible for directing the daily activities of the BCCSS warehouse and distribution centre at the Shared Services Facility in Victoria by leading and managing staff involved in office/administrative operations, fork-lift operations, receiving, picking and packing of inventory items, cross-docking and shipping of goods for distribution throughout the Vancouver Island to ensure timely, effective and efficient movement (inbound and outbound) of medical supplies and equipment.

What you'll do
  • Co-ordinates and oversees warehouse operational activities including monitoring operational safety and workflow and allocation of resources to maximize efficiency and effectiveness; responds to and resolves daily operational issues and ensures adherence to standards such as emergency response guidelines and procedures.
  • Monitors, controls and coordinates the flow of goods, services, and information to meet customer needs.
  • Selects, supervises and evaluates staff to ensure effective performance of duties; disciplines staff members as necessary.
  • Participates in the development of warehouse and distribution performance metrics; coordinates and controls activities accordingly.
  • Identifies inefficiencies and workflow issues that are counterproductive to operational goals, and in collaboration with Warehouse & Logistics Lead, plans and implements operational change.
  • Facilitates the continuous improvement of warehouse operations by monitoring Key Performance Indicators and participating in established Quality Monitoring Programs. Participates in ISO activities including ISO preparedness, implementation and compliance monitoring.
  • Monitors, assesses and recommends improvements to warehouse activities with regard to industry best practices, quality assurance, continual process improvement, customer service and staff satisfaction.
  • Gathers and organizes information from a variety of sources; provides relevant statistical and progress reports; verifies and improves data integrity.
  • Consults with Manager, Logistics Coordinators and/or Shared Service Site Customer Service Representatives and customers to identify product and equipment storage and distribution requirements; develops and implements strategies to provide reliable and consistent supply of products and equipment throughout the region.
  • Assists Logistics Coordinators and/or Shared Service Site Customer Service Representatives with accessing supply information such as usage reports, operational costs, satisfaction ratings, etc.
  • Ensures the execution and continuous improvement of standard warehouse and distribution operating procedures such as receiving of goods, cross docking, inventory allocation, CSA standards for warehousing of medical/ surgical goods, replenishment system, traffic management, data interchange systems, demand management, electronic data systems administration and related functions.
  • Assists in the preparation of the annual operating and capital equipment budget for the BCCSS Warehouse and Distribution Centre; monitors activities and ensures expenditures are within approved budgets; identifies efficiencies and ensures optimal use of resources, making recommendations on current and future operational/ service adjustments.
  • Ensures that customer service and time objectives are achieved within existing financial constraints to meet operational objectives.

What you bring

  • Bachelors Degree in Business Administration or related field and completion of an accredited program in Warehouse Management or Logistics, five years of related experience or an equivalent combination of education, training and experience.

Skills & Knowledge
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: $72,445 - $104,139 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
1952 Bay St, Victoria, BC V8R 1J8
Closing date:
Applications accepted until position is filled
Hours of Work:
730-1530 (Monday to Friday)
Requisition #

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of October 2, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Health Care