At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 450 team members, and are one of the largest technology solutions providers, recognized by our ability to deliver and innovate to meet the changing needs of our clients.
We are looking for skilled Audio Visual (AV) Technician to join and lead our team in Victoria BC. If you are locally based or willing to relocate, this a great opportunity as Microserve has a well-established and continually growing AV business.
The Lead AV Technician will be able to work with our clients all throughout BC to support their AV requirements. The successful candidate will gain experience in multiple enterprise sized client environments, addressing new tasks and requests each day by providing best customer services to our clients.
Main responsibilities include performing installation tasks for audio visual projects including but not limited to cable pulls, cable terminations, system equipment and components, rack fabrication/wiring, layout for equipment and metal fabrication.
The Lead Technician may be expected to lead and direct installation crews (internal or subcontracted) on large/complex projects and engage in specific system testing by coordinating and reporting progress to Project Coordinator ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction.
Essential Duties and Responsibilities:
Perform installation tasks as noted in job summary based on project scope and directives
Demonstrate job site leadership, provide mentorship to all site Technicians on site and verify quality of work
Read and interpret electronic schematics and architectural blueprints
Use hand and power tools to solder and crimp connectors along with various other installation system related tasks
Test point to point cabling and functionality of systems
Test code for control and DSP systems – field load as necessary
Make minor programming changes under the direction of an engineer or programmer
Track, manage, and secure all associated equipment and tools on jobsite
Install projector and screen support structure when necessary. Wall backing, C-Channel mounting etc.
Communicate updates on site status to the Project Coordinator and complete required job
Documentation of processes as needed
Perform client training overview when required
Skills & Abilities:
Effectively communicate with employees, customers, and colleagues
Ability to work and think independently and ensuring to meet deadlines
Computer Knowledge including ability upload/download system programming, understanding of IP addressing and communications
Knowledge of complex wiring configurations and/or signal flow for audio, video, control
Minor control system programming changes and troubleshooting capabilities
Knowledge and use of specific test equipment for required applications
Knowledge and application of industry installation safety codes and standards
Work hours may vary based on client requirements and may include travel to various locations in support of the customers
Overtime may be required from time to time
Education and/or Experience:
Minimum of 2+ years in audiovisual, electronics or related industry installation experience required
Minimum of a High School Diploma or equivalent preferred
Must have knowledge and use of specific test equipment for required applications
Valid and current AVIXA CTS-I General Certification preferred
Manufacturer training / certificates such Biamp, QSC, Crestron, AMX, Extron etc.
Project Site Lead Role experience is considered an asset
Valid driver's license and access to a reliable vehicle (mileage is paid)
Able to work at heights and in confined spaces
Able to work with basic handheld tools
Must be able to lift 60 pounds
Must be able to pass a criminal record check
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