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Lead Audio Visual Installation Technician

Burnaby, BC
Full Time
2 days ago

About us:  

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 380 staff, and are one of the largest technology solutions providers, recognized our ability to deliver and innovate to meet the changing needs of our client.   

To learn more about Microserve, click here.

Position Summary: 

We are looking for a Lead Audio Visual (AV) Installation Technician to join our team in Burnaby, BC. The Lead AV Installation Technician will be able to work with our clients all throughout BC to support their AV requirements. The successful candidate will gain experience in multiple enterprise sized client environments, addressing new tasks and requests each day.

Main responsibilities include perform installation tasks for audio visual projects including but not limited to cable pulls, cable terminations, system equipment and components, rack fabrication/wiring, layout for equipment and metal fabrication.

The Lead AV Installation Technician may be expected to lead and direct installation crews (internal or subcontracted) on large/complex projects and engage in specific system testing by coordinating and reporting progress to Project Coordinator ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction. 

Essential Duties and Responsibilities: 

  • Perform installation tasks as noted in job summary based on project scope and directives 

  • Demonstrate job site leadership, provide mentorship to all site Technicians on site and verify quality of work 
    Read and interpret electronic schematics and architectural blueprints 

  • Use hand and power tools to solder and crimp connectors along with various other installation system related tasks 

  • Test point to point cabling and functionality of systems 

  • Test code for control and DSP systems – field load as necessary 

  • Make minor programming changes under the direction of an engineer or programmer 

  • Track, manage and secure all associated equipment and tools on jobsite 

  • Install projector and screen support structure when necessary. Wall backing, C-Channel mounting etc.  

  • Communicate updates on site status to the Project Coordinator and complete required job  

  • Documentation of processes as needed 

  • Perform client training overview when required 

  • Other duties assigned as needed 

Skills & Abilities: 

  • Effectively communicate with employees, customers and colleagues 

  • Ability to work and think independently and ensuring to meet deadlines 

  • Computer Knowledge including ability upload/download system programming, understanding of IP addressing and communications 

  • Knowledge of complex wiring configurations and/or signal flow for audio, video, control 

  • Minor control system programming changes and troubleshooting capabilities 

  • Knowledge and use of specific test equipment for required applications 

  • Knowledge and application of industry installation safety codes and standards. 

  • Work hours may vary based on client requirements and may include travel to various locations in support of the customers 

  • Overtime may be required from time to time 

Education and/or Experience: 

  • Minimum of 4+ years in audiovisual, electronics or related industry installation experience required 

  • Formal education in Audio Visual, Electronics or related field preferred 

  • Minimum of a High School Diploma or equivalent preferred 

  • Must have knowledge and use of specific test equipment for required applications 

  • Must have: 

  • Valid and current AVIXA CTS-I General Certification preferred 

  • Manufacturer training / certificates such Biamp, QSC, Crestron, AMX, Extron etc. 

  • Project Site Lead Role experience is considered an asset 


  • Valid drivers license and access to a reliable vehicle (mileage is paid)  

  • Able to work at heights and in confined spaces  

  • Able to work with basic handheld tools  

  • Must be able to lift 60 pounds  

  • Must be able to pass a criminal record check  

Information Technology