In response to the continued growth of their business, we are looking for a Junior Client Service Representative to serve the Vancouver area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.
The Junior Client Service Representative position assists with any and all inquiries and serves the customers in:
Understanding product knowledge and services of the client
Assisting with retail event and field campaign product/service/territory launches & brand promotions
Maintaining and reporting consumer & customer data and revenue to clients
What a typical day might look like:
Morning meeting to review client agenda and product knowledge
Receive additional training in retail compliance, marketing & sales strategy plus customer service
Attend local event or assist field campaign team to promote client’s products, brands and services
Maintain business relationships with venues and retailers
Networking and conference calls
Report and evaluate event & field marketing campaign data
Junior Client Service Representative Responsibilities:
Junior Client Service Representative Qualifications:
• 1 year of account management/customer service experience
• Must be able to follow directions and work as a team
• Computer skills to include word processing, spreadsheet, email and internet usage
• Superior organizational skills - able to manage multiple priorities simultaneously
• Must have strong oral communication skills
• **FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS
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