ISL 21R - Systems Analyst - Amended

Posting Title
ISL 21R - Systems Analyst - Amended

Position Classification
Information Systems R21

Union
GEU

Work Options
On-Site

Location
Victoria, BC V9B 6X2 CA (Primary)

Salary Range
$69,760.70 - $79,322.69 annually

Close Date
10/15/2024

Job Type
Regular Full Time

Temporary End Date
4/19/2025

Ministry/Organization
BC Public Service -> Citizens' Services

Ministry Branch / Division
Service BC - GDX/ Business and Communications Solutions

Job Summary

The Team

Digital Engagement Solutions is a team operating within Service BC and Government Digital Experience Division and provides strategic leadership and cross-government implementation of public engagement and web solutions.
The team provides expertise by designing, implementing, and maintaining a reusable, evolving technology framework for the province that enables the delivery of public engagement solutions and custom web properties on behalf of Ministries.
This includes working with Ministries and program areas across government in the design, development and maintenance of targeted web properties, many supporting high profile initiatives and with an expectation of 24/7 availability, that assist all British Columbians in learning about provincial programs, events and priorities that may impact their daily life.

The Role
The Systems Analyst is a key member of the Service Desk providing end to end technology support for GDX and GCPE. The Analyst resolves Tier 1, 2, and 3 issues and provides senior technical guidance to ministry IT staff, users, customers and vendors. This position is the primary interface to resolve technology issues by installing, testing, upgrading and maintaining shared systems software, hardware, devices, and line of business applications.

Qualifications:
Education and Experience Requirements

• Diploma, certification or equivalent in the computer science field or equivalent combination of education and experience.
• Minimum two (2) years' experience in assessing customer requirements, developing and implementing technical and business solutions.
• Minimum two (2) years' experience providing customer support services in an information technology environment and helping end users to use and understand computer hardware and software.
• Experience using a broad number of application development tools.

Preference may be given to candidates with one or more of the following:

• Experience with JIRA/Confluence
• Experience supporting Web Analytics - including use of Snowplow, Looker
• Experience with scripting (PowerShell, Bash and/or SQL)
• Experience managing/supporting SharePoint 2016

For questions regarding this position, please contact gdx.hr@gov.bc.ca .

About this Position:
Amendment October 4, 2024: Contact email updated
This is a temporary opportunity until April 19, 2025. This position may be extended or become permanent.
This position has full time on-site requirements.
The position headquarters will be Victoria.
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.

Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Information Management/Information Technology