IS 24R - Technical Analyst - CLOSING DATE EXTENDED

Posting Title

IS 24R - Technical Analyst - CLOSING DATE EXTENDED

Position Classification

Information Systems R24

Union

GEU

Location

Abbotsford, BC V2S 1H4 CA
Burnaby, BC V3J 1N3 CA
Campbell River, BC V9W 6Y7 CA
Comox, BC V9M 3M2 CA
Coquitlam, BC V3K 7B9 CA
Courtenay, BC V9N 8H5 CA
Duncan, BC V9L 6B1 CA
Fort St John, BC V1J6M7 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Maple Ridge, BC V4R 2S1 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
New Westminster, BC V3M 6H8 CA
North Vancouver, BC V7P 3M7 CA
Parksville, BC V9P 2H7 CA
Port Coquitlam, BC V3C 4W6 CA
Prince George, BC V2N4P7 CA
Prince Rupert, BC V8J 4M8 CA
Richmond, BC V7C 4M9 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
West Vancouver, BC V7T 1B9 CA

Salary Range

$69,185.43 - $78,814.47 annually plus a 6.6% Temporary Market Adjustment

Close Date

2/5/2023

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Citizens' Services

Ministry Branch / Division

OCIO/Enterprise Services Division

Job Summary

An opportunity to contribute your valued expertise

The Ministry:
Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

The Division:
Reporting through the Office of Government's Chief Information Officer, the Enterprise Services Division (ES) enables government to deliver services to citizens by providing cost-effective management and supply of Information Management/Information Technology (IM/IT) services such as data and voice networks, workstations and mobile devices, messaging and collaboration services, information security, data centre and application hosting, and enterprise architecture. These services are essential for providing mission-critical supports to all government ministries, broader public sector clients, and Crown corporations as they deliver their services to other ministries and citizens.
ES is responsible for providing IM/IT Infrastructure and services that include essential work tools (i.e., desktops, laptops, tablets, productivity tools), maintaining state-of-the-art-data centres; preventing, detecting, and responding to cyberattacks; supporting critical communication services (internet, telephone, and email); IT Service management and technology planning. ES is also responsible for operational communications and IT response to events such as large IT incidents, Wildfire and COVID-19, by utilizing the IT Operations Centre.

The Role:
Reporting to the Web Access Management (WAM) team lead the Technical Analyst designs, implements, and provides operational support, problem resolution and enhancement of the Province's web access management and single sign-on (SSO) environments and its integration with identity information management and authentication services.

The role provides professional expertise in the creation of new and refining of existing standards and policies.

The Technical Analyst provides integration support for clients' business critical technology systems within Access and Directory Management Services' (ADMS) identity, authentication and access management services by analysing client requirements, providing expert advice, configuring access polices on behalf of clients, and working collaboratively with stakeholders to diagnose and resolve complex integration problems

Job Requirements:

• Related degree or diploma (diploma must be a minimum of 2 years) in the computer science field. An equivalent combination of education, training and experience may be considered.
• Minimum two (2) years' experience in a technical operations role supporting a complex application or mid-tier service environment within a complex network environment for a large, diverse, business enterprise.
• Minimum one (1) years' recent experience supporting an application or mid-tier service on an Apache/Redhat platform. Experience must include, but not limited to, regularly applying patches, regular maintenance upgrades and participating in the implementation of major upgrades.
• Minimum one (1) year experience in a technical operations role supporting either of the following:
  • SiteMinder Policy Servers, or
  • Applications or products with SiteMinder Agents integrated with SiteMinder Policy Servers.
• Minimum of one (1) year experience developing programming scripts to automate operational processes.

Preference may be given to applicants who have one or more of the following:

• ITIL training and certification.
• Experience developing applications using modern programming languages.
• Experience in technical operations supporting a complex application or mid-tier service environment for a large, diverse, business enterprise
• Experience using formal order, task, incident, and change management processes.
• Experience managing Reverse Proxy environments.
• Experience with application/service performance management.
• Experience with application or mid-tier service management.
• Experience implementing or supporting any of these products: SiteMinder Policy Server, SiteMinder Federation Services, or CA Directory.
• Experience implementing or supporting identity information management services or other web access management services.

PROVISOS AND WILLINGNESS STATEMENTS

• Successful applicant must be willing to provide scheduled after hours and on-call support.

For questions regarding this position, please contact Alex.Strudwick@gov.bc.ca .

About this Position:
**Amendment January 23: Posting closing date extended to February 5.**
An eligibility list may be established to fill future temporary and/or permanent vacancies.
The locations listed are to assist applicants in searching for this opportunity. This position may be performed in other approved locations within the Province of BC. For specific information about a location, applicants must contact the Hiring Manager to confirm if working from that location could be considered.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements list above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Online Questionnaire: YES - As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application of MyHR.If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category

Information Management/Information Technology

Category

Information Technology Management and Executive