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Investigator (2 positions, Kamloops or Vancouver)

Vancouver, BC
Full Time
7 days ago
Investigator (2 positions, Kamloops or Vancouver)

Location: Vancouver, BC, CA

Job Function: Compliance Investigation and Legal


BCLC's two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk'emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the people, the territory, and the land we are part of.

We instill public trust by ensuring the highest standards of integrity in gaming and promoting BCLC, Service Providers, Lottery Retailers and eGaming compliance with the laws and regulations pertaining to our business.
As a Crown Corporation that earns more than a billion dollars in annual revenue, BCLC's commitment to giving funds back to the province is an integral part of our business, but still only one piece of the picture. At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, in all of our endeavours and transactions and relationships - in the most important sense of life, livelihood, meaning, and well-being - nobody loses, and every person we touch comes out ahead. BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

Joining the Legal, Compliance, Security (LCS) team at BCLC means you'll be working with a trusted, player focused team of professionals dedicated to ensuring the safety of our players and that our business does not create an opportunity for illicit activities. This is the group that oversees anti-money laundering, investigations, compliance, corporate security, asset protection, privacy, freedom of information, records management, legal services, corporate policies and data governance, which form the basis of many things we do at BCLC.

Job Summary:

The Investigator provides investigative services to an assigned portfolio within the LCS Division, and more specifically: eGaming Investigations, Lottery Investigations, and Casino Investigations. The role conducts highly diverse, complex investigative work involving gaming related offences, player complaints and illegal or unauthorized gaming activities as well as implementing effective risk control processes to protect core business principals.

Key Accountabilities:
  • Regularly reviews the assigned portfolio, promoting high visibility and awareness and security, in casinos, community gaming centres, bingo halls, lottery retail outlets and BCLC online gaming (eGaming).
  • Maintains and manages strong working relationships with various internal contacts and departments, in addition to various internal stakeholders including the player/public, vendors/suppliers, service providers/retailers and regulatory and government bodies in order to ensure complaints are responded to appropriately, the correct authorities are notified and follow-up is complete.
  • Conducts and analyzes player interviews to determine appropriate oversight measures required and to gain intelligence on illegal gaming activities in the province.
  • Conducts regular reviews of service providers/vendors to ensure the level of compliance and service standards are being adhered to in both land-based facilities and online environments.
  • Conducts investigations of a criminal and regulatory nature including consumer complaints.
  • Reviews and analyzes player gaming activities and suspicious behaviour for FINTRAC reporting purposes to conform with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
  • Attends internal and external meetings with Law Enforcement agencies, AML partners and stakeholders for information-sharing purposes.
  • Gathers, secures, and analyzes evidence and legal documentation relating to a criminal investigation and/or prosecution of person(s) involved in gaming related crimes.
  • Conducts interviews in a regulatory environment.
  • Regularly interprets, applies, and recommends standards, policies and procedures and ensures the Criminal Code, PCMLTFA, Provincial Gaming Statutes, and other regulatory reporting requirements are followed to protect the integrity and security of gaming in the Province of BC and Business-to-Business (B2B) Provinces.
  • Acquires and maintains applicable training and certifications as required by BCLC policy.
Minimum Required Qualifications:
Education and Experience
  • A degree or diploma in business, criminology or equivalent training or coursework in gaming operations or law enforcement;
  • A Certified Anti-Money Laundering Specialist (CAMS) or equivalent qualification or working towards CAMS designation within the first year of employment at BCLC;
  • 3-5 years' senior level experience in gaming operations within a Casino, Community Gaming Centre, or other gaming related industry, including at least 2 years at a leadership/ supervisory level;
  • OR 3-5 years' experience in the banking or a related sector which includes reporting and filing experience of LCTR's and STR's to FINTRAC and a working knowledge of the PCMLTFA;
  • OR 3-5 years' operational experience in BCLC across multiple business lines;
  • OR 3-5 years' experience in law enforcement or regulatory agency with a background in Financial Crime investigation;
  • An equivalent combination of education and/or experience may be considered.
Technical Requirements
  • Knowledge of the Criminal Code as it relates to Money Laundering, Proceeds of Crime, theft, fraud, cheating at play, counterfeits, and other casino related offenses;
  • Knowledge of the Proceeds of Crime (money laundering) Act & Regulations;
  • Knowledge of Casino and CGC, Lottery, or eGaming Operations and policy requirements;
  • Knowledge of both the Security and Surveillance functions within the Casino and CGC environment;
  • Knowledge of the Criminal Justice system including relevant statutes;
  • Excellent written and verbal communication skills with the ability to give evidence in court;
  • Ability to gather and secure evidence relating to criminal investigation and prosecution of persons involved in gaming related crimes;
  • Ability to analyze complex financial data and develop optimal recommendations and solutions;
  • Ability to conduct interviews and obtain thorough written statements in accordance with legal standards;
  • Ability to conduct audits and analyze financial statements;
  • Ability to manage and direct investigations and staff both from within BCLC and all applicable service providers;
  • Ability to liaise with and assist police and GPEB in the investigation of persons involved in gaming related crimes;
  • Self-motivated with the ability to work without direct supervision;
  • Working knowledge of MS Office Suite, including Excel, Outlook, and Word.
Working Conditions:
  • Valid driver's license and personal vehicle;
  • Job may be subject to the requirement for occasional travel and weekend/evening work;
Additional Information:
  • Effective November 22, 2021, BCLC requires all employees to be fully vaccinated (as defined by Health Canada). Full vaccination will be required before commencing employment with BCLC unless a legal exemption is obtained.
  • To build a rich diverse workforce representing the communities which we serve, we welcome applications from people of all colours and cultures, persons with diverse abilities, and members of the 2SLGBTQIA+ community.
  • BCLC values work life balance and offers remote work options for its employees.
  • Relocation assistance is available for successful job candidates.
  • If you are in need of accommodation or special assistance at any step of your application, please send an email with your request to
  • For over more than a decade, we have been recognized as one of BC's Top Employers - and we are constantly seeking ways to improve our employee and player experience. To learn more about BCLC, please visit:
Please Note:
This opportunity will remain open until a qualified candidate pool has been established.
Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.

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