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BC Emergency Health Services

Interim Manager, Business Continuity - Disaster Risk Reduction and Resilience (DR3)

Posted 3 days ago

Job Details


Job Description

Interim Manager, Business Continuity - Disaster Risk Reduction and Resilience (DR3)

BC Emergency Health Services

Vancouver or Victoria, BC (Hybrid)

Regular, Full Time, Temporary, Non-contract

BC Emergency Health Services (BCEHS) is hiring a Interim Manager, Business Continuity - Disaster Risk Reduction and Resilience (DR3).

Role Summary

The Interim Manager, Business Continuity - Disaster Risk Reduction and Resilience (DR3) reports to the Director, DR3, and is responsible for leading the development and maintenance of disaster preparedness, response and recovery plans and procedures by which BC Emergency Health Services (BCEHS) mitigates and responds to the consequences of disasters.

The Manager represents BCEHS and undertakes a leadership role in the support and coordination activities during the response phase of disasters and catastrophic events. They represent BCEHS on various committees and councils ensuring BCEHS has effective corporate and regional disaster response, and all-hazards response plans in place. They will develop and maintain a framework, that articulates the functions of a comprehensive disaster risk reduction and continuity of operations program. This role coordinates, supports, and, where necessary, leads regional managers in the creation, implementation and maintenance of effective disaster response and recovery plans and procedures. The Manager consults and works with the Ministry of Health and PHSA representatives to ensure appropriate integration of BCEHS planning activities with similar activities within the provincial healthcare system. The Manager also advises and assists BCEHS management and executives regarding disaster specific planning, response, recovery, business continuity and exercises and training.

What you'll do

  • Assists the Director to ensure expenditures fall within budgetary guidelines; Reviews the budget with others and ensures budgetary issues are dealt with expeditiously; Manages and recommends an operating budget, and co-managers a training budget where portions of the regional operations budgets are also impacted.
  • Manages the development and maintenance of BCEHS's disaster specific planning, response, recovery, business continuity and exercises and training; gathers together required partners, facilities discussions to determine needs; and negotiates and facilitates consensus in order to aid in decision making; leads directly with, and through regional coordinators; and develops the major modules of an overall Disaster Response and Recovery Plan.
  • Makes recommendations to the BCEHS Senior Leadership Team regarding measures to address shortcomings in disaster preparedness.
  • Represents BCEHS in the areas of emergency management and disaster preparedness including allied Emergency Management committees and councils; Actively participates in the various committees, councils, and with bodies by providing information, speaking on behalf of BCEHS, and negotiating and committing to resource use and deployment.
  • Establishes the training needs for BCEHS in disaster preparedness, and works with the Learning department to deliver training programs including leading the development and implementation training and evaluation exercises; Conducts gap analysis regarding BCEHS preparedness and training.
  • Manages the recruitment, mentoring and professional development of assigned staff and contract employees; supervises designated staff, determines staff schedules, provides work direction and assignment of duties to meet operational requirements; conducts employee performance reviews, coaching sessions and facilitation of goal setting with employees; identifies training/educational requirements as needed.
  • Provides support and coordination to the Emergency Coordination Centre and District Emergency Operations Centre(s) and leads others through in the process.
  • Oversees the physical and procedural structure and guidance of Emergency Coordination Centre (ECC)/District Emergency Operations Centers (DEOC) for organizational response readiness.
  • Active participant in the BCEHS DR3 after-hours on-call rotation.
  • Ability to work a variety of shifts to meet operational requirements, including weekends and evenings as necessary; Must be able to work long hours under stressful conditions, during emergency situations; Work at other locations may be required.

What you bring


A level of education, training, and experience equivalent to a Bachelor's Degree in Emergency Management or a relevant discipline plus seven to ten (7-10) years' of experience in Emergency Management and Disaster Preparedness; Competent in incident management such as Incident Command System (ICS) or Business Continuity education and able to educate others in the process. A certificate in Emergency Management or equivalent is considered an asset.

Please attach a resume and cover letter to your application to highlight your expertise.

Skills & Knowledge
  • Demonstrated knowledge and experience in project planning and management.
  • Excellent presentation and communication skills including verbally and written.
  • Demonstrated teambuilding skills; Ability to function as a leader, supervisor and to guide others.
  • Ability to manage an operating budget and monitor expenditures.
  • Ability to work within a complex matrixed environment; Demonstrated ability to bring people together, facilitate discussions and consensus, and negotiate to aid in decision-making.
  • Demonstrated knowledge of standards (e.g., CSA Z1600, HSO 9002), provincial legislation (EPA), national and international frameworks (e.g., Emergency Management Strategy for Canada, United Nations Sendai Framework for Disaster Risk Reduction, United Nations Declaration on the Rights of Indigenous Peoples).
  • Travel will be required throughout the province.

Indigenous Cultural Safety and Diversity
  • Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, supported by significant knowledge of Canadian and Indigenous ideologies, including knowledge, and understanding of Indigenous cultural safety, cultural humility, Indigenous-specific racism and anti-racism.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

While BCEHS would consider a foundation in Indigenous cultural safety to be a strong asset for consideration, our commitment to enhancing Indigenous cultural safety includes providing all employees with access to resources and training programs in partnership with San'yas Core Health Indigenous Cultural Safety Training and Anti-Indigenous Racism Response Training.

Core Competencies
  • Demonstrates Character: Models personal and organizational values, and communicates in an honest and transparent manner.
  • Assesses & Evaluates: Measures and evaluates outcomes. Holds self and others accountable for results, and course corrects as appropriate.
  • Communicates Effectively: Adjusts style based on audiences and situations, using respectful and open communication.
  • Demonstrates Critical Thinking: Using a process-focused approach, identifies root causes rather than focusing on the symptoms.
  • Self-Awareness: Understands the impact your attributes and emotions have on performance of self, others, and organization
  • Builds Teams: Fosters environment of cooperation, support and knowledge sharing

What we do

BC Emergency Health Services (BCEHS) provides provincial emergency medical care and patient transfer services, as a part of the Provincial Health Services Authority ( PHSA ). BCEHS brings compassionate, equitable, and professional emergency care, interfacility transfers, and community health-care services to people in communities across British Columbia.

BCEHS is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness and development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full Time, Temporary, Non-contract

Salary Band: $106,026 - $152,413

Typical Hiring Range: $106,026 - $132,533

The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience and would be in alignment with the provincial compensation reference plan. Location: Vancouver or Victoria, BC (Hybrid)

Closing date: July 31, 2024 10:00am PST (Re-posted until filled)
Requisition #167788


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

About BC Emergency Health Services

BCEHS provides out-of-hospital and inter-hospital health services throughout BC. Our paramedics in both ground and air ambulances, dispatchers, and staff who arrange inter-facility patient transfers provide valuable services across BC every day.


Government Health Care

Application closing date is 2024-09-09

Current Openings

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