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Express Employment Professionals.

Inside Sales Representative for National Industrial Company required!

Full Time
23 hours ago

Express Employment Professionals, is recruiting for an Inside Sales for our client company in Delta, BC. Our client company is a national company which services a variety of Industrial companies with their industrial piping and related materials. This is a long term position for the career minded individual working with like-minded individuals!

This position is to ensure customer satisfaction through receiving, generating and processing sales orders, preparing general correspondence and co-ordinating service needs.  This position also serves as customer contact for such matters as pricing, scheduling and delivery.

* Responsible to receive sales orders from customers by phone, fax, email or via sales representatives; enters all information required for order picking into the system; transcribes all non stock material in orders to material control for purchasing purposes     

* Responsible to resolve customer issues and/or problems; liaise with outside sales, accounting/credit department, materials control and warehouse to investigate and resolve issues; recommends improvements and corrective actions

* Responsible to prepare sales and delivery quotations; communicate quotes and  product specifications; liaises with warehouse personnel to co-ordinate deliveries with  customers; follows up as required/requested

* Responsible to actively use selling techniques to increase sales through use and promotion of complimentary and/or substitution products and specially priced items, pro-actively contacts customers as required/requested, reports on customer activity  

* Responsible to follow up on direct shipments from suppliers to customers to ensure order delivery and billing is completed and timely; prepares documentation for customer returned material to stock and/or to the supplier

* Responsible to remain current with Company products and services

* Responsible to participate in the Company Health and Safety Program; to undertake training as required/requested; to ensure adherence to all Health and Safety guidelines

* Other duties as assigned


 * Excellent verbal and written communication and interpersonal skills

* Bilingual may be required for some locations

* High degree of accuracy with attention to detail

* Self starter, well organized with ability to multi task and work to deadline

* Computer literate, good mathematical skills


* College Diploma in Sales/Marketing, Business Administration or related education

* Two (2) years experience in a customer service, sales or warehouse environment, preferably with progressive levels of responsibility

*  A combination of education and experience

Monday to Friday, office hours tbc

Please call 604-668-5899 and/ or apply with your resume in MS Word to with subject line "Inside Sales, VL". Please text JOBS to 604-668-5899 or look up/ pass to friends . We look forward to hearing from you!

Administrative Customer Service and Support Sales and Marketing