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Health Emergency Management (HEM) Specialist, Indigenous Liaison

Posted 12 days ago

Job Details



Job Description

Health Emergency Management (HEM) Specialist, Indigenous Liaison

Health Emergency Management BC

Kelowna, BC

Pursuant to section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous ancestry.

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director or Manager, Health Emergency Management BC (HEMBC), the Specialist provides advice and guidance to health authority leadership, management, staff and stakeholders on emergency management with a focus on Indigenous relations, improving patient experience, healthcare outcomes, and cultural safety. The Specialist consults with a range of internal and external partners, including partners from the Ministry of Health (MoH), Provincial Health Services Authority (PHSA), Emergency Management and Climate Readiness (EMCR), local governments, Indigenous communities, Metis Nation BC, and First Nations Health Authority to ensure appropriate integration of HEMBC planning activities with similar activities across the provincial healthcare system and supports and leads subcommittees, working groups and project teams.

The Specialist leads the planning, implementation, and evaluation of initiatives to address gaps and barriers faced by Indigenous populations during emergencies and works closely with internal and external stakeholders to ensure deliverables are met. The Specialist advises health authority leadership on emergency management, facilitates dialogue on anti-Indigenous racism strategies, and develops integrated emergency management plans, ensuring alignment with corporate and provincial plans. The Specialist partners with Indigenous groups, advocating to address gaps in emergency event mitigation, preparedness, response, and recovery, and seeks to provide equitable supports for First Nations, Metis, and Inuit populations.

In addition, the Specialist navigates conversations with humility, cultural awareness and sensitivity to garner support from multi-level partners to advocate for resources and representation. This position negotiates across organizations and advocates for the needs of Indigenous groups in an emergency response.

What you'll do
  • Provides leadership and education on principles of Indigenous cultural safety, patient experience, and community engagement with the aim of transforming service delivery, research, and organizational culture related to health emergency management. Identifies educational needs that support program and organizational objectives. Facilitates seminars, workshops, and develops educational tools.
  • Identifies critical barriers and issues impacting HEMBC and PHSA's commitment to providing culturally safe and person and family-centered care to Indigenous patients, clients, and families by assessing outcomes, gathering formal and informal data, recommending corrective actions, and leading and supporting actions.
  • Identifies and evaluates new initiatives, partnership opportunities, new developments and trends in Indigenous health services planning, related to health emergency management through literature review, contact with peers at other organizations, professional associations and attendance at seminars,
    workshops and conferences.
  • Builds partnerships with Indigenous communities, agencies, and groups across BC, in conjunction with the directors and staff, regarding Indigenous health topics, with the goal of optimizing opportunities for collaboration and ensuring an integrated and coordinated approach to improving health care, cultural safety and patient experience during emergencies.
  • Works across a broad range of partners, including health authority leadership and the leadership from Indigenous communities and organizations to establish relationships and portfolio plan(s). Navigates conversations with humility, cultural awareness and sensitivity to garner buy-in from multi-level partners in order to advocate for additional resources and representation where needs previously were not heard and no formal or contractual distribution existed and resource allocation is competitive.
  • Provides coaching and mentoring to HEMBC staff on Indigenous relations, and supports growth through feedback, instruction, and encouragement.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure Indigenous Cultural Safety lens applied holistically.
  • Commitments to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Provides advice and guidance to health authority leadership, ensuring that emergency management principles are central to decision-making and to minimize the impact of emergencies on the health system through a culturally-safe lens. Makes recommendations to HEMBC's leadership team on ways to improve emergency management in the health system, advocating on behalf of Indigenous populations.
  • Develops, recommends, and implements integrated emergency management plans; leads site/sector emergency plans ensuring alignment with corporate and provincial plans and ensures alignment with established policies and procedures; identifies and recommends activities and resources to support continuous improvement in emergency management. The Specialist seeks to provide equitable supports and opportunities for First Nations, Metis, and Inuit populations.
  • Works in collaboration with a variety of health authority programs to determine emergency management strategies; supports plan development, implementation, and maintenance to ensure continuity, consistency and standardization of strategies across the region and province.
  • Represents HEMBC and health authorities on committees with a wide variety of health sector and external partners, at the executive, regional, and local levels.
  • Leads planning efforts based on current, emerging, and urgent risks, to support mitigation, preparedness, response, and recovery efforts from an Indigenous lens.
  • Develops and maintains emergency management manuals and documentation. Produces written documentation, including briefing notes, presentations, and after-action reviews, and implements systems to organize and keep track of information, work requests or progress. Works with key stakeholders to develop integrated information and reporting systems to support health emergency management incident reporting.
  • Assists with the development and management of the portfolio's budget, to ensure expenditures fall within budgetary guidelines. Leads the development of project proposals, including developing and managing project budgets.
  • Performs other related duties as assigned.

What you bring

  • A level of education, training, and experience equivalent to a bachelor's degree in emergency management, the social sciences, geography, business administration and/or a related field and five (5) years' recent related experience working in emergency management, including two (2) years' experience managing emergency management programs in the health system.
  • At least five (5) years experience working with Indigenous organizations and communities is preferred.
  • Lived experiences are valued alongside formal education, representing skills and insights gained through personal and community life rather than solely from formal education or professional training. For Indigenous candidates, these experiences can encompass deep cultural knowledge, community engagement, resilience, strong interpersonal skills, and holistic perspectives to name a few.

Skills & Knowledge
  • Demonstrated understanding of the historical experience of the Indigenous communities with the ability to reconcile their experiences and needs when negotiating relationship, workplans and projects.
  • Knowledge of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In
  • Plain Site Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Demonstrated knowledge of emergency management and business continuity issues in a healthcare setting.
  • Demonstrated knowledge of the standards, systems and response agencies related to emergency management.
  • Knowledge of, and ability to support the use of complex communication systems during a disaster.
  • Excellent interpersonal and negotiations skills including the ability to present to a wide range of individuals, groups and stakeholders.
  • Ability to build and maintain effective working relationships with a variety of internal and external stakeholders. Ability to develop and deliver training, education programs and/or workshops.
  • Ability to work independently, exercise judgment to resolve problems/issues, contribute as a member of a team. Ability to organize and prioritize work, and adapt to changing program and health authority needs.
  • Demonstrated ability to be flexibility in adapting to and working with a variety of situations, individuals and groups and respond to changing organizational priorities.
  • Demonstrates a commitment to learning and self-development; partaking in professional development opportunities and acquiring new knowledge and skills.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $88,990 - $127,923/year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: #200-1835 Gordon Dr, Kelowna BC V1Y 3H5
Closing date: Applications accepted until position is filled
Hours of Work: 08:30 - 16:30 Monday-Friday
Requisition #: 168949E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

About PHSA

Canada's first provincial health services authority. Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC. PHSA's primary role is to ensure that BC residents have access to a coordinated network of high-quality specialized health care services. PHSA operates provincial programs including BC Children's Hospital, BC Women's Hospital + Health Centre, BC Emergency Health Services, BC Cancer, BC Centre for Disease Control and BC Transplant. It is also responsible for specialized provincial health services like chest surgery and trauma services, which are delivered in a number of locations in the regional health authorities.


Government Health Care

Company Size

10,000+ employees

Application closing date is 2024-09-07

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