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Wild Renfrew

Hotel Guest Services (Relocate to Port Renfrew, BC)

Details
Full Time
A month ago
Salary
17 to 19 per hour

What You Do

As a great Guest Services rep you will have one of the first impressions on our guests and the impact of your work will be long lasting. You will be representing our values by showing up with a warm, friendly, and genuine interest in our guests and what they have to say. Upholding our standard of excellence, you, along with your co-workers will quickly and competently navigate check-ins and check-outs, the billing processes and answer any questions that come up regarding the accommodations and surrounding area.

You'll Do Great Coming in With

  • A sincere love for nature
  • Self-sufficiency and ability to adapt to the environment
  • Tech-savvy skills ready to put to use
  • Eagle-eye attention to detail
  • Empathy for others and a great ability to connect with others
  • Adept listening and problem solving skills

What We Need from Our Team Members

  • Minimum of 1 year of Hospitality experience within a resort, hotel environment or equivalent education. Preference will be given to high end resort or hotel experience
  • A valid driver’s license is mandatory for this position
  • A keen ability and attitude to follow direction
  • Independent time management skills
  • Proficient on computer and phone apps
  • Professional phone etiquette
  • The ability to maintain a motivated and organized environment for fellow team members
  • Ability to multi-task and maintain a professional and upbeat demeanor while under pressure
  • Confident, articulate, and professional speaking abilities
  • Proven comfort and success while living in remote communities or away from close family and friends for extended periods of time

** Staff Housing Options Available for Nightly Fee**

** Must be a Canadian citizen or hold a valid work permit **

Category
Administrative Customer Service and Support Hospitality and Tourism

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About Wild Renfrew

Experience the adventure! Live and work at a remote resort on the West Coast of BC Spanning across the restaurant and hospitality industry Wild Renfrew hires many different positions. While work i...

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Industry
Hospitality and Tourism
Size
51-200 employees