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McDonald's

Guest Experience Leader

Location
Surrey, BC
Details
Full Time
5 days ago
Company Description

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's® history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers. From coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day. We're also more than just your local restaurant. We're hardworking small-business men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in.

Job Description

Picture this:

Greeting guests & starting conversations

Act as the Subject Matter Expert for the My McD's Mobile App

Demonstrate the My McD's Mobile App to guests as they arrive during non-peak periods

Support guests with downloading the My McD's App and setting up an account

Checking in with guests to ensure they have what they need

Confidently handling guest concerns

Assisting guests complete orders on kiosks

Assisting guests complete Mobile Orders

Communicating with the restaurant team to provide feedback & recommendations

Qualifications

Is this YOU?

Communication...the easiest, most natural skill

Enthusiasm...you never run out

Shy? Never!

Friendly & Outgoing...THIS IS ME!

Daily saying..."I want to make a difference today"

Taking initiative - always!

Love meeting new people...Every single day!

Words to live by..."Why follow when you can lead?"

Tech Savvy, comfortable with all types of smart phones.

Available evenings and weekends till 9pm

Additional Information

Being a part of the McDonald's Family means:

Receiving competitive wages based on experience

Working in a fun, exciting and positive team environment

Flexible working hours (P/T or F/T)

50% off food at every participating McDonald's in Canada

Free uniforms with alterations

Scholarship Program

Employee Outings & Activities

Having the opportunity to grow with excellent career opportunities
Category
Customer Service and Support