General Manager

Join an innovative and dynamic team in Port Kells, Surrey, and make your mark as a visionary General Manager! This is a newly created position and a rare opportunity to drive a locally owned company’s success to new heights.

The General Manager reports to the President and plays an integral part of the senior leadership team, helping to shape and execute the organizations strategic direction. In this role, you will take charge of the day-to-day operations, ensuring smooth and efficient execution of projects. With a strong focus on revenue growth and financial management, you will drive the business forward, contributing to their continued success and expansion. You will also be responsible for recruiting superstar team members, providing guidance and support and setting them up for success while fostering a culture of excellence and collaboration.

This is your chance to make a lasting impact in a thriving industry. Bring your passion, drive, and expertise to this role!

What’s In It For You

An excellent annual salary in the $130-150K range, health, dental and vision benefits, 4 weeks of vacation to start, and a company vehicle and cell will be provided.

What You’ll Do

• Establish short/long-term strategic plans and budget with the leadership team
• Plan, organize, lead, and manage the overall strategic plan, communicating it to employees
• Work with internal operations to achieve financial goals
• Monitor and communicate Key Performance Indicators (KPIs) regularly
• Analyze project profitability, revenue, margins, bill rates, and utilization
• Review and communicate performance against organization standards
• Ensure timely and budgeted completion of projects, optimizing resources
• Recruit and develop employees through performance measurement, coaching, and training
• Communicate internally and externally with clients and vendors
• Ensure accurate invoicing and monitor receivables

What You Bring

• 7-10+ years of project/branch management experience in the restoration/construction industry
• Knowledge of financial management practices and budgetary processes
• Strong ability to build relationships and strategic partnerships internally and externally
• Excellent written, verbal and presenting communication skills
• Track record of improving customer experience metrics scores
• Proactive in identifying and implementing solutions
• Ability to multitask in a fast-paced environment
• Strong problem-solving skills and ability to find collective solutions
• Analytical skills to review data, interpret trends, and recommend solutions
• Track record of building teams, collaboration, and fostering culture
• Successful performance management and talent development experience

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