Express Employment Professionals, Delta, is recruiting for a French Bilingual Customer Service Representative (Graveyard hours) our client in Richmond, BC. The candidate will be responsible.
The French Bilingual Customer Service Representative will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and French as required.
We are looking for someone who is customer service oriented person with either large retail and/ or office experience.
Duties and Responsibilities:
*The Bilingual CSR will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and/or French as required.
*Customer Service and troubleshooting issues regarding company products.
*Documenting on software.
*Other activities as assigned by department Manager and/or department Coordinators.
Knowledge, Skills and Abilities Required
* Must be able to work in Canada/ valid SIN card
* High school diploma required.
* One year experience in Customer Service, preferably in an automated setting
* Must be able to pass credit check (or explain why you may not pass)
* Highly developed communication and interpersonal skills.
* Computer literate and moderate technical skills.
* Ability to analyze and solve problems.
* Strong ability to multi-task in a fast-paced and constantly changing environment.
* Strong ability to prioritize tasks and complete work in the time allotted.
* Strong work ethic.
* Fluent in English and French.
Schedule is: graveyard hours, Tuesday to Saturday, 10:30pm – 7:30am
Pay for this shift is $18/ hr.
Please apply with MS Word resume to firstname.lastname@example.org with subject line "Bilingual CSR Agent - Graveyard, B620 VL". Thank you to all that apply.
If you feel you meet the requirements and would like to follow up, please call Vivien at 604-668-5899 ext 206.
About Express Employment Professionals.
As a full-service staffing company, Express Employment Professionals provide cost-effective solutions to assist client companies with their staffing needs, helping their business meet its bottom-li...