Express Employment Professionals, Delta, is recruiting for a French Bilingual Customer Service Representative our client in Richmond, BC. The candidate will be responsible.
The French Bilingual Customer Service Representative will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and French as required.
We are looking for someone who is customer service oriented person with either large retail and/ or office experience.
Duties and Responsibilities:
*The Bilingual CSR will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and/or French as required.
*Customer Service and troubleshooting issues regarding company products.
*Documenting on software.
*Other activities as assigned by department Manager and/or department Coordinators.
Knowledge, Skills and Abilities Required
* Must be able to work in Canada/ valid SIN card
* High school diploma required.
* One year experience in Customer Service, preferably in an automated setting
* Must be able to pass credit check (or explain why you may not pass)
* Highly developed communication and interpersonal skills.
* Computer literate and moderate technical skills.
* Ability to analyze and solve problems.
* Strong ability to multi-task in a fast-paced and constantly changing environment.
* Strong ability to prioritize tasks and complete work in the time allotted.
* Strong work ethic.
* Fluent in English and French.
Schedule is: Day Shifts, Fri to Mon, 6:30am to 5:30pm, 10 hour days
Or PM shifts either Mon to Fri or Tues to Sat, 2pm to 11pm
Pay for this shift is $16.75 to $17.25/ hr depending on shifts.
Please apply with MS Word resume to [email protected] with subject line "Bilingual CSR Agent VL". Thank you to all that apply.
If you feel you meet the requirements and would like to follow up, please call Vivien at 604-668-5899 ext 206.
About Express Employment Professionals.
As a full-service staffing company, Express Employment Professionals provide cost-effective solutions to assist client companies with their staffing needs, helping their business meet its bottom-li...