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Food and Beverage Operations Manager - YVR

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Job Location icon
Vancouver, BC
Richmond, BC
Job Type icon
Full Time
Job Category icon
Restaurants and Food Service
Operations and Logistics

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Who We Are:

Global restaurateur HMSHost is a world leader in creating exceptional dining experiences for traveler venues in airports and travel plazas around the world. 

The F&B Operations Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements.


Essential Functions: 
  • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
  • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
  • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
  • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
  • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
  • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store
  • Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
  • Monitors progress towards unit goals and assigns associates to meet those objectives
  • Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
  • Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
  • Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.
Please send your resume with the position in the subject line to: vanresumes@hmshost.com


Posted: September 19, 2018
Closes: November 18, 2018