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Financial Crime Risk Quality Assurance Analyst

Surrey, BC
Full Time
5 days ago
Company: Coast Capital Savings Federal Credit Union 
Location: British Columbia (CA-BC),  Surrey  
Job Type:  Full-Time    
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What's the job?
The Financial Crime Risk Quality Assurance Analyst (the "QA Analyst") is responsible for ensuring the high standards set for work completed by Financial Crime Risk Management Analysts and Investigators is met. The incumbent monitors and tests analyst and investigative teams against the FCRM processes and procedures, and ensures the team is appropriately detecting, analyzing, investigating and preventing financial crime at Coast Capital in order to protect Coast Capital and its members against financial crime threats. The incumbent has experience identifying potential legal, regulatory and reputational risks, and must maintain a current awareness and understanding of relevant financial crime and legal information in order to support the financial crime program strategy for Coast Capital. As a subject matter expert, the QA Analyst plays a fundamental role in ensuring Coast Capital remains within its financial crime risk appetite and is a key point of detection for financial crime risks.

What you'll get to do:
  • Develop QA reviews plans and maintain scenario library for "below the line" testing of Transaction Monitoring System scenarios, alert scoring engine and any other AML models.
  • Create weekly, monthly and quarterly reports on review work performed for management.
  • Support or lead future phases of efforts related to tiered monitoring such as auto-closure, segmentation, profiling.
  • Using technology-based financial crime monitoring/detection tools and reports, conduct quality assurance review of the FCRM teams ability to monitor/analyze account activity for potential financial crime, identify potential misses and follow established practices to escalate/mitigate losses.
  • Identify/analyze weaknesses in procedures from the review of account activity and make appropriate recommendations in operations and processes (rules, trends, schedules) to address these weaknesses and mitigate future risks.
  • Responsible to compile and analyze financial crime risk production data and information and provide independent inferences based on compiled information.
  • Conduct critical review and testing on the work product of financial crime risk analysts and investigators to ensure standards met and risks addressed.
  • Communicate and review test results and findings with financial crime risk analysts and investigators, and monitor for improved results.
  • Responsible to develop and implement standardized QA process (e.g., sampling) for all coverage areas.
  • Enhance the QA process (e.g., sampling) through iterative and continuous improvement for all coverage areas.
  • Document, analyze and communicate key risk and performance metrics related to quality reviews.
  • Analyze data for root cause and trends for metrics that are outside of appetite. Translate into training needs, policy/procedure revisions, standardize alert review process and other needs identified during the QA process with the Senior Manager, Financial Crime Risk Operations, Manager Investigations and the VP, Compliance and Financial Crime Risk Management.
  • Create and provide training sessions to individuals or groups as needed on identified gaps, risks, and new technology/process.
  • Assist Senior Manager, Regulatory Compliance and Senior Manager, FCRM Ops in accomplishing department goals through projects, initiatives and compliance program development.
  • Maintain an expert level working knowledge of relevant statutes including the Criminal Code, PCMLTFA, fraud, reputational risk and related case law.
  • Represent CCS in criminal and/or civil proceedings to provide direct or interpretive evidence on behalf of CCS as may be needed
  • Monitor, identify and analyze risks, and immediately communicate new financial crime trends and emerging risks to internal partners at various levels - staff, manager, directors, and senior management - and escalate to senior management for communication to external partners (e.g. other financial institutions, law enforcement, Central 1, etc.).
  • Rapidly prioritize and escalate where appropriate when dealing with time-sensitive financial crime related incidents identified through the QA review process to comply with regulatory requirements and Financial Crime SLAs.
  • Support additional compliance and FCRM functions as needed.
Who are we looking for?
  • Minimum 4-6 Years of current Job-Related Financial Crime Risk Management (Fraud, AML/ATF) Experience
  • High School Diploma plus completion of a Diploma Program (two years of formal education or equivalent).
  • Risk designation (minimum ACAMS or equivalent) in good standing with minimum 3 years post completion experience.
  • Proficient understanding of CCS processes, procedures and policies.
  • Advanced knowledge of MS Excel, Work, Outlook, PowerPoint
  • Proficient knowledge of Corporate Security policies/procedures.
  • Proficient knowledge of Coast Capital Savings Banking system.
  • Proficient knowledge of computer applications such as database management, word processing and user specific security computer programs.
  • Proven proficiency in internal control development and testing
  • Proficient skills in relation to word/data/spreadsheet/communication software programs.
  • High level of oral and written communication skills.
  • Strong organizational and time management skills.
  • Strong team player while being able to work well independently with minimal supervision.
  • Exceptional attention to detail.
At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.