You are a passionate leader who is excited about trying things in the market that haven't been done before. Creating a sophisticated, customer and community-centric sales strategy is something you're great at, and it's leading the implementation of these plans and driving results where you really shine.
As Field Execution Manager, you will collaborate and partner with key stakeholders who support fibre drop engagement, sales, channel management, regional market management, community build, and products and services to bring new opportunities to life over broadband networks. As strategic thinker, you will find yourself at the hub of a diverse and dynamic organization, and in a position to not only chart a new path for TELUS, but an exciting new career for yourself.Responsibilities:
•Lead single family unit (SFU) fibre drops, sales and resourcing strategy, in collaboration with channel managers, sales partners, and regional market managers
•Drive and develop drop management, sales, loading across FFH and mobility, and churn avoidance initiatives across cross-functional teams to deliver on strategic priorities
•Launch SFU sales in fibre communities, motivate, and train sales partners on key priorities, including protecting the TELUS brand, winning the hearts and minds of the community, improving sales yield, and driving premium value from a premium network
•Establish a culture of high performance and thought leadership through effective and measurable activities including channel engagement, recognition, performance development and coaching
•Analyze, manage, and present sales performance results across the organization with a variety of stakeholders, including working level and executive level audiences
•Drive innovation, creativity, and team collaboration to continuously improve upon best practices and standard processes
•Prepare program governance updates for executive governance bodiesQualifications:Required Knowledge:
•In-depth understanding of the services and features that TELUS provides to customers
•Insights into how investments in broadband capabilities can generate socio-economic benefits for a community
•Expert-level thought leadership across all the four Ps of marketing
•Strong channel and vendor management experience
•Sales, training facilitation, and knowledge of the residential property management industry would be an asset Required Skills & Abilities:
•Self-starter with proven organization and time-management skills
•Strong relationship building ability and pre-existing network (internal and external)
•Ability to develop long-term strategy, own and manage a program to support it, and drive execution and delivery
•Strong business acumen, presentation, and communication skills
•Ability to prioritize and handle multiple tasks and deadlines
•Experience with senior management communication
•Expert skills in Microsoft PowerPoint & Excel
•Great attention to detail
•Exceptional analytical and problem solving skills
•Strong facilitation skills
•Excellent verbal and written communication skills
•Customer experience focused
•Ability to work independently or within a team
•Ability to cope with ambiguity
•Ability to drive to clarity, consensus and closure
•Travel will be required throughout Alberta and BC Required Professional Designation/Certification:
•Post-secondary degree in business, computer science, and information technology
•MBA (or equivalent experience) would be an asset
•Project Management certification would be an asset Required Experience:
•3-5 years experience in telecommunications Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living the TELUS values
and delivering on our Customers First commitments
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.