Facilitator / Resource Centre Advisor

Position Details

Position Information

Position Title Facilitator / Resource Centre Advisor Posting Number 01913SA Location Langley Grade or Pay Level - Salary Range - Position Type Training Group Contract Employment Posting Type Internal/External Regular/Temporary Contract Employment Type Full-Time Posting Category Training Group Start Date 08/01/2023 End Date 07/31/2024 Day of the Week Other Shift N/A Work Arrangements
This position is 40 hours per week located at the WorkBC Langley and Aldergrove offices. Working hours are Monday to Friday 8:30-5:00 but will require occasional evening shifts till 6:30pm and Saturdays 10:00am - 3:00pm.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better.
The Role
Representing Douglas College at the Langley and Aldergrove WorkBC Employment Service Centres ( ESC ), the Facilitator/Resource Centre Advisor will deliver Job Search, Career Planning and other employment related workshops to individuals with varying education levels and barriers to employment. The Facilitator/Resource Centre Advisor will create, deliver and evaluate workshops that are face-to-face and online. The Facilitator/Resource Centre Advisor will also use the Integrated Case Management ( ICM ) system to capture client data, to provide evidence of qualitative and quantitative client outcomes, to ensure all billings are accurately recorded and as a communication tool with Case Managers.

Responsibilities

Facilitation:

•Develop and deliver face-to-face workshops as required by the WorkBC Program. This will include: career planning, job search, life skills, Essential Skills and Employability skills; •Develop respectful, collaborative relationships with clients using a client-centred and learning- outcomes focused approach; •Provide coaching to address individual job search and career exploration needs during workshops; •Facilitate job search workshops in person and on line to guide clients in resume development, cover letters, employment references, interview techniques, and tapping the hidden job market; •Facilitate workshops to assist clients with researching information and statistics including occupation profiles, emerging and declining sectors, education and training options; •Facilitate workshops that increase clients' job maintenance skills such as communication and problem solving skills and workplace assertiveness; •Monitor client attendance and progress in workshops; •Provide written reports regarding client performance and progress; •Create, upload and maintain online job search and career planning workshops; •Review and enhance curriculum on a regular basis to ensure information is current and client feedback is addressed; •Assist with Resource Room/Self-Serve clients as required; •Assist as a Career Coach when needed; •Assist the Centre Manager to coordinate and host special events; •Provide support and backup coverage, including front desk coverage, when required; •Work to the service level standards outlined by the Ministry of Social Development & Poverty Reduction; •Participate in the maintenance of DC's Quality Management System ( ISO 9001:2015).

To Be Successful in this Role You Will Need
• Creativity and passion for working with clients to secure sustainable employment;
• Strong customer service skills;
• Ability to develop and maintain collaborative working relationships with clients, community and stakeholders;
• Proven ability to perform database entry and research information via the Internet;
• A willingness to work a flexible work schedule.

An Ability To:
• Deliver Job Search, Career Planning and other employment related workshops to individuals with varying education levels and barriers;
• Deliver basic life skills and essential work skills programs;
• Use a variety of Learning Management Systems to facilitate online discussion forums and webinars;
• Work effectively as part of an interdisciplinary team in the design, development and delivery of services to ensure program outcomes are met;
• Be adaptable in your approach by adjusting to changes in service delivery models, labour market or participant trends;
• Ability to meet monthly Key Performance Measures.

Knowledge Of:
• Career counselling;
• Training methodologies and knowledge of various assessment tools;
• Current local and provincial labour market trends across a variety of industry sectors;

Preferred Qualifications:
• Bachelor's degree or equivalent combination of education, training and career consulting experience;
• Experience with employment counseling and programs;
• Facilitation experience with a focus on job search, career planning and labour market.

Other Qualifications Considered an Asset:
• Certified Career Development Practitioner;
• Job Club Leader Certification.
Link to Full Position Profile Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Needs a Criminal Records Check Yes

Posting Detail Information

Open Date 07/06/2023 Close Date Open Until Filled Yes Special Instructions to Applicant
Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.
Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/10994

Category

Education and Training