Our company is seeking a Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the retail industry. Come join our team of hard-working, talented professionals!
• Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of customers' existing coverage and to answer any service and claims questions customers may have.
• Perform Sales function and product needs analysis for the marketing campaigns.
• Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
• Provide information, and or problem-solving techniques for customers' existing products.
• Good communication and interpersonal skills
• Ability to multi-task, talking with customers
• Effective listening skills
• Business sense
• Professional etiquette
• Outgoing and engaging conversation skills
• High School or equivalent required
• Multiple Language skill a plus
Persons with Experience in the following areas should apply: Customer Behaviour, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development
For years, we have been providing marketing expertise in many industries : health and wellness, sports, big box retail. We redefine conventional marketing every day by maintaining an atmosphere of inventiveness and innovation. We generate massive revenue for our clients and help build their portfolios of customers. The effectiveness of our approach consistently drives unstoppable growth and has earned us industry recognition.
Witness team members strategizing together, sharing fresh ideas, and delivering knockout solutions one after another. This is what you’ll find at Focus. We offer a thriving environment that supports innovative thinkers who possess exceptional standards and the thirst for success. If you’re flexible, imaginative, and able to work cohesively with others, you’ll be right at home with us
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