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College of New Caledonia (CNC)

Enrolment Services Representative

Posted 4 days ago

Job Description

The primary role of the Enrolment Services Representative (ESR) is to respond to student enquiries with a high level of accuracy and efficiency. ESRs also input large amounts of student data and are principally responsible for the timeliness, integrity and accuracy of this large asset for the institution.

Skills & Qualifications:

• One year certificate in office or business administration.
• 2 years or more recent related work experience – preferably within high volume customer service environment. An equivalent combination of education and experience may be considered.

• Excellent written and verbal communications skills in the English language.
• Strong interpersonal skills with a high degree of sensitivity to student needs and ability to resolve conflict in a positive manner.
• Ability to provide effective and courteous customer service.
• Knowledge of post-secondary operations, program offerings, and admission/registration policies and procedures.
• Ability to remain calm and produce high quality work in a fast pace environment with frequent interruptions.
• Ability to maintain confidentiality and privacy requirements with regard to student information.
• Excellent data entry skills and ability to accurately enter information into software databases.
• Demonstrated attention to detail and ability to process cash, credit and debit transactions accurately.
• Ability to work independently and within a team environment.
• Ability to exercise tact, discretion, good judgement and diplomacy.
• Strong computer skills, including word processing (MS Word) and email (MS Outlook).
• Accurate keyboarding skills at a minimum 40 wpm and alpha/numeric (data entry) skills of 100 key strokes per minute.

For full details and/or to apply, please visit our Career website

About College of New Caledonia (CNC)

The College of New Caledonia has served the needs of students in B.C.’s Central Interior since 1969—and with the inclusion of the B.C. Vocational School, since 1962. The College region is approximately 117,500 sq. km. (or 12% of the province), with a population today exceeding 148,000. The region encompasses three school districts: #28 Quesnel, #57 Prince George, and #91 Nechako Lakes. The College offers a full range of Career, Technical, Vocational, and University Credit programming. Average annual enrollment is approximately 5,000 students. British Columbia is a fantastic place to work. Its diverse communities offer a rewarding and supportive environment, affordable homes, and extraordinary outdoor recreation opportunities. CNC offers more than 50 programs in health sciences, trades and technologies, social services, business and university studies and is an integral part of what makes Prince George a great place to live and learn. With more than 600 employees spread across six campuses, the College of New Caledonia is an excellent place to work. CNC prides itself on being a caring and sharing environment where you will thrive in your new job. Whether in the classroom, bookstore or admissions office, employees go out of their way to help students achieve their educational goals.



Company Size

501-1000 employees

Application closing date is 2024-07-16

Current Openings

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