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BC Hydro and Power Authority

Learning Management Content Analyst

Full Time
3 days ago

NB 51143659 - NC 51143864

BCH-T-3659-220302E1Employment Posting ID:

Learning Management Content Analyst Positions Available: 1

Full-time (37.5 hrs/wk)Status: Surrey Trades Training CentreJob Location: Temporary HybridFlexible Work Role:

Lower MainlandRegion: We're BC Hydro and we have a big job to do.

Keeping the lights on for over 4 million people across the province takes a lot of talented people doing many different jobs. From working deep in a generating station, atop a power pole, or behind a desk, whatever it is that makes you tick we offer challenging careers to help you reach your potential.

We're investing more than $2 billion per year in major capital infrastructure projects to help meet the growing demand for safe, reliable power. We're upgrading transmission lines, building new substations, and investing in our hydroelectric generation facilities.

We aim to provide meaningful and challenging work, opportunities for growth and a healthy work/life balance. We've been recognized for excellence and been named one of B.C.'s Top Employers and one of Canada's Best Diversity Employers.

It's our vision to be the most trusted, innovative utility company in North America by being smart about power in all we do.


* Participates in the development of governance structures for the learning management systems (LMS) to establish and maintain authoring and editing standards, oversee systems content and structure, guide naming conventions, etc.

* Analyzes and researches new requests for course activities within LMS based on system limitations and attributes. Provides advice and guidance to training managers, instructional designers and others on how best to develop and implement learning initiatives using the LMS. Edits and publishes new LMS content, performing quality assurance checks before and after upload. Oversees the LMS catalogue.

* Maintains LMS metrics to provide special request training histories, qualifications reports, course completions, etc., to managers in the Training department and other departments for non- standard requests.

* Demonstrates LMS operation, functioning and features to current and prospective users. Troubleshoots within the LMS environment to resolve issues, and escalates to the appropriate IT support teams as required.

* Works collaboratively with the application sustainment and project delivery teams to further refine and evolve LMS functionality and content by: gathering learning-related requirements; advising on available content related options and standardized practices; monitoring and performing quality assurance checks; performing user acceptance testing; investigating and following up to resolve issues and/or escalating and providing recommendations to applicable sustainment or project managers on significant impacts or other issues.

* Provides project and functional support to staff and contractors responsible for the installation

BCH-T-3659-220302E1 - Learning Management Content Analyst

NB 51143659 - NC 51143864

and integration of e-learning content with the LMS. Liaises with training managers, instructional designers and others to develop and recommend standards related to the design, development, implementation, maintenance and documentation of course authoring tools for e-learning. Performs functional quality assurance on course content prior to uploading e-learning courses, and after upload.

* Participates as a member of project teams, contributing to the effective operation and functioning of these teams by attending meetings and providing information related to activities and requirements of the department. Contributes to project planning and in some instances leads the project management of a development project.

* Keeps abreast of emerging developments and trends in learning technology. Researches the latest technological improvements and incorporates best practices in the development of LMS standards and protocols, data management and reporting. Participates in the evaluation and recommendations of new or revised systems.

* Performs duties of a minor nature related to the above duties that do not affect the rating of the job.


* Diploma or Certificate in Computer Science, Business, Education or relevant field and three (3) years of experience in an environment with Learning Management Systems (LMS), learning technologies and related applications where one (1) year of experience has been gained administering a LMS (including content testing and implementation).


* Bachelor's Degree in Computer Science, Business, Education or relevant field and one (1) years of experience in an environment with Learning Management Systems (LMS), learning technologies and related applications where six (6) months of experience has been gained administering a LMS (including content testing and implementation).


This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).

* This is a MoveUP Full-Time Temporary (FTT) Group 8 opportunity with the team for approximately six (6) months located at the Trades Training Centre in Surrey.

* As part of the selection process, applicants may be required to take a written test/assessment or presentation.

* Works in a normal office environment.

* Please note Excel skills would be an asset in this role as there are a number of VLOOKUPs, Pivot tables etc. that need to be done along with experience in Microsoft word, HydroWeb and SharePoint.

Skills, Knowledge and Abilities Required * Knowledge of learning processes such as program structure, delivery methods, and course administration. * Ability to provide advice and assistance to others regarding LMS capabilities and governance, e- learning and management of learning databases and records.

BCH-T-3659-220302E1 - Learning Management Content Analyst

NB 51143659 - NC 51143864

* Working knowledge of learning management systems, learning technologies and related applications. * Ability to monitor the performance of a learning technology application, perform quality assurance activities and follow up to make recommendations and/or to resolve problems. * Ability to recommend solutions to improve existing user operations with respect to learning technologies. * Ability to evaluate and recommend technological solutions to learning problems. * Ability to analyze technical issues, provide resolution and/or escalate as appropriate. * Ability to establish effective working relationships with key stakeholders, internal clients and external contractors. * Well-developed written and oral communication skills. * Effective problem-solving, analytical and organizational skills. * Computer skills in Microsoft applications (Word, Excel, Visio, PowerPoint, SharePoint).

BC Hydro employees will be required to provide proof they are fully vaccinated.

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow.

Our values guide our work. Want to join us?

We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking.

BC Hydro is an equal opportunity employer.

We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at .

All BC Hydro employees will be required to show proof of full Covid-19 vaccination.

Flexible work model role definitions ===========================

Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time.

IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week

BCH-T-3659-220302E1 - Learning Management Content Analyst

NB 51143659 - NC 51143864

HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

Click on the Apply button in order to complete the steps to apply for this job.

Date Posted: 2022-03-02 Closing Date: 2022-03-16
Education and Training Human Resources