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eCommerce - Head of International eCommerce

Vancouver, BC
Full Time
6 days ago

The mission of the eCommerce Department is to provide our customers with an aspirational, relevant, and frictionless online connection to Aritzia - wherever and whenever.


Aritzia is growing, and our eCommerce team is growing with it. This is a unique opportunity to drive the development and execution of Aritzia's international expansion strategy. Our business is experiencing accelerating growth in North America and showing significant opportunity in key markets throughout the world. You will play a key role in capitalizing on these opportunities and establishing Aritzia globally. This role will be responsible for building and managing the international eCommerce team. And, with people at the heart of everything you do, you will support your high-performing team to grow rewarding careers at Aritzia - while enjoying one yourself.


As the Head of International eCommerce , you will lead the team to:
  • Collaborate with our Marketing and Product Divisions, identify the required expertise and knowledge, and build out the international merchandising and marketing teams necessary to manage all aspects of our international localization plans
  • Drive a multi-year international eCommerce growth strategy by defining market opportunities, building expansion plans for localization, and managing the roll out of our expansion
  • Develop localized site experience, content and merchandising strategies to maximize impact of our international presence within each target market
  • Build and execute scalable marketing programs in each market, including performance marketing, email, SEO, social media, influencers and affiliates with a keen focus on building brand awareness and customer acquisition
  • Oversee day-to-day business operations and performance, analyzing KPIs to make strategic, data-based decisions to optimize both near- and long-term business
  • Build, nurture and maintain relationships with key stakeholders to drive results based on what's needed to support our international program (Digital Product Management, Digital Experience, Marketing, Merchandising, Omni, Creative, Technology, Data & Analytics, Supply Chain, Concierge, Finance)
  • Stay on top of industry trends to identify applicability to international eCommerce growth plans
  • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience


The Head of International eCommerce has:
  • World class skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others, including:
    • Significant eCommerce experience including international eCommerce in APAC and/or EMEA
    • Experience in international marketplaces such as T-Mall
    • Experience developing local-market merchandising and marketing plans
    • Building and managing a world-class team
  • A commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principles
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The ability to set clear objectives and design a strategy that inspires the team
  • A dedication to quality and investing in results and new business opportunities that add value at all times
  • A deep understanding and commitment for the industry in which we operate


Some of the industry-leading benefits you will receive working at Aritzia:
  • A-OK Commissary & Café - Our in-office, world-class bistro and café
  • The SET - Our in-house gym, with state-of-the art equipment and custom classes
  • Aspirational Workspace - Every detail is considered to connect to the energy of the culture
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
  • Product Discount - Our famous product discount, online and in store


Head to our About Us for the scoop on who we are and what we do.

Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed.

We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.