Ministry of Citizens’ Services
This posting is to establish an eligibility list for future permanent and/or temporary vacancies. We currently have one temporary opportunity until 05/31/2020, which may be extended.
This position can be performed from any of the following communities: Burns Lake, Campbell River, Cranbrook, Dease Lake, Fort St James, Kamloops, Kelowna, Kitimat, Nanaimo, Penticton, Prince George, Quesnel, Smithers, Terrace, Victoria.
Director, Service Delivery
$90,900.08 – $118,400.03 annually (plus $35.88 Bi-weekly Isolation Allowance for Burns Lake, $80.72 Bi-weekly Isolation Allowance for Dease Lake, $38.87 Bi-weekly Isolation Allowance for Fort St. James, or $32.89 Bi-weekly Isolation Allowance for Smithers)
Bring your vision, leadership and strategic planning skills to this important role
Service BC Division is government’s leading provider of citizen- and business-centered services. Through our province-wide network of over 60 in-person service centres and a province-wide Contact Centre, we provide over 600 services on behalf of close to 40 partner ministries and agencies.
The Director of Service Delivery is a senior and integral member of the branch, responsible for implementing a strong service oriented culture and creating an outstanding work environment. This position provides strategic leadership making extensive use of business intelligence, offering strategic insights into citizen expectations, informing the citizen experience, and achieving Service BC’s values and goals. The Director of Service Delivery is also recognized as the expert in the integration of cross government citizen services and citizen centered service delivery practice amongst our partner ministries and agencies.
Qualifications for this role include:
For more information and to apply online by September 30, 2019, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/63825
Attention: only applications submitted through the BC Public Service’s employment website (see link above) will be accepted.