You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Director of Manufacturing

The position:


Our client is seeking a Director of Construction to join their team. In this role, you will be responsible for ensuring that clients’ concerns are addressed and their expectations are met in a professional and timely manner. Your role will be to build on a reputation of excellence and create an innovative customer experience program that maintains and furthers the company’s reputation for quality and excellent customer service!


The company:


This leading manufacturer and installer has been in business for over 30 years and has an exuberant, and vibrant culture! They are a dynamic, team-oriented company, whose senior managers lead by example. If you like to roll up your sleeves and get your hands dirty alongside your team, this could be the role for you. If you are a collaborative leader, customer focussed, and looking to join a team of like-minded professionals, apply now!  

The role:

The Director, Construction, is a detail-oriented and results' driven leader who oversees the construction and installation process for new projects and existing project warranty and maintenance. This role contributes to the company’s success by providing expert guidance to cross-functional internal teams as projects are developed, from inception to completion. Your responsibilities will include the following:

  • Establishing rigorous processes to measure any deficiencies or warranty issues;
  • Providing measurable and specific data to construction design teams for input into the development of future projects;
  • Establishing Customer Care Annual Plan – details budgets, priorities, major and operational expenditures and new technologies.
  • Leads, directs, and oversees construction work of a team of project managers, including assigning new construction, renovation and maintenance projects
  • Develops realistic project schedules and ensures that they are adhered to 
  • Responsible for on time and on budget execution of all installation and construction projects to meet expectations of the business
  • Influences and communicates in a clear, direct and collaborative manner with all internal and external contacts
  • Understands and follows the company’s - staffing, performance management, rewards, and development
  • Accountable for the overall engagement, productivity, turnover and bench strength of the team
  • Ensures all team members are provided with clear performance objectives that are aligned with company’s Functional and Departmental goals
  • Has the ability to see the total organization with an integrated perspective
  • Develops positive and productive peer relationships
  • Works in a collaborative and constructive manner with team and cross functional partners
  • Enthusiastically promotes a culture of customer satisfaction

What you have:

Work Experience/Education/Certifications

  • Bachelor’s degree in Construction Management or equivalent
  • 10 years of demonstrated construction project management experience in the retail industry
  • Experience leading a team of project managers
  • PMP certification an asset
  • Experience in phased construction projects
  • Practical hands-on experience in the management of the design and construction process to ensure cost effective solutions
  • Demonstrated experience in a project lead role

Competencies / Skills / Attributes

  • Strong budget analysis and management skills
  • Exceptional written and verbal communication skills
  • Ability to develop relationships and leverage business partners to complete tasks and achieve desired outcomes
  • Ability to multitask and deal with competing priorities
  • Proficiency in Microsoft Word, Excel, PowerPoint, Adobe Photoshop, AutoCAD, Corel, Microsoft Project


Construction, Mining and Trades Customer Service and Support Management and Executive