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Telus

Design Specialist II - RAN Performance

Location
Vancouver, BC
Details
Full Time
7 days ago

Create awesome experiences for our customers.

Join our team

As a member of TELUS' wireless performance engineering team, you'll be responsible for optimizing the Radio Access Network (RAN), and finding new angles/methods to improve network performance, efficiently. You'll join the larger Wireless Networks & Services DevOps team that provides TELUS customers with the most reliable network and the best user experience, as we ready ourselves for an exciting and new 5G network.

Here's the impact you'll make and what we'll accomplish together

In this team, you'll ensure our customers' wireless experience continuously improves. Your "think outside of the box" and innovation mentality will help shape our key performance indicators (KPIs) which we use to govern our customers' wireless experience.

Here's how
    •You'll be responsible for the wireless network performance in Western Canada
    •You'll be optimizing our RAN as we upgrade the infrastructure through band additions and 5G deployments
    •You'll ensure network performance KPIs are meeting our targets, and are continuously improving
    •You'll troubleshoot network degradations, determine root causes, and look for ways to prevent or reduce the impact to our customers
    •You'll support network upgrades by analyzing the impacts on performance, and proposing optimizations to enrich the overall customer experience
    •You'll aid our client support teams for escalated issues that may require network engineering to resolve
    •You'll be exposed to the latest wireless technology innovation planned for TELUS, and be ready to support their launch from a performance management perspective


Qualifications:


You're the missing piece of the puzzle
    •With 10+ years of relevant professional experience
    •Recognized for your excellent knowledge of LTE and NR radio access network performance and optimization: parameter/feature optimization, signaling analysis, mobility management, traffic balancing, and self-optimizing network (SON) features.
    •Respected for your RAN equipment knowledge (at least two of Huawei/Nokia/Samsung): parameters, capabilities and limitations of the hardware and software portfolio
    •Regarded for your wireless core network knowledge (VoLTE, EPC, IMS) and 5G technology roadmap
    •Acknowledged for your proficiency with the OSS (at least two of Huawei U2000 / Nokia NetAct / Samsung USM), call trace tools (ActixOne, Netscout)
    •Skilled in data science: data manipulation, statistical analysis, machine learning and automation
    •Confident with SQL, SPLUNK, Python (or other scripting languages)
    •With a Bachelor degree in Engineering or related studies

Great-to-haves
    •Passion, initiative, and a continuous improvement and learning mindset
    •Strong verbal and written communication skills, and strong presentation skills
    •Strong collaboration, teamwork and networking skills

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
Category
Information Technology