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Recruiting in Motion
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DEBT SOLUTIONS MANAGER

Category:
Banking, Finance and Insurance
Type:
Full Time
Location:
Burnaby, BC     
Richmond, BC     
Vancouver, BC     

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About Our Client

Our client is seeking a Debt Solutions Manager (DSM) to support the Asian Community Practice in British Columbia. The position of Debt Solutions Manager (DSM) involves meeting with potential clients to review their financial situation and recommending an appropriate solution which will often be one of the services they offer. This position would be based in their Burnaby office. The successful candidate for this position will be a highly self-motivated, organized, and results-oriented person with a proven ability to achieve a high closure rate on appropriate opportunities. The successful candidate will be registered with the Superintendent of Bankruptcy to allow for their assistance in completing assessments. As such, industry knowledge and registration is an advantage.

This individual should be proactive and passionate about their contribution to their firm. The individual must be fluent in Cantonese and Mandarin verbally (written fluency would be a strong asset).

Responsibilities:

  • Responding to initial contact from insolvent persons by telephone, e-mail, etc.; meeting clients face-to-face or in telephone meetings, understanding their particular needs and matching those to one of our solutions where it is in the client’s best interests;
  • Liaison with the centralized teams that handle most initial calls and web inquiries and other departments;
  • Draft documentation and input data in appropriate systems;
  • Retaining the critical relationship with the debtor during the administration of the estate including handling communication of material issues to the debtor;
  • When licensed to do so, performing BIA Counseling as required;
  • Familiarize yourself with all products and services offered by them and make those services available to your referral network as opportunities present themselves;
  • Clearly document client situations to facilitate subsequent data processing in the back office; and
  • Attend training, team meetings, and Firm events as required.

Qualifications:

  • 2-4 years successful strategic sales experience
  • Completion of Insolvency Administrator’s Course would be an asset but is not required
  • Consumer insolvency practice experience is an asset

Skills and Ability:

  • Excellent listening, selling and closing skills in the context of our highly professional and ethical standards
  • Demonstrated track record in achieving targets
  • A results orientated attitude
  • Strong interpersonal and negotiation skills
  • Proficiency in personal one-on–one marketing; experience in building trust and maintaining long-term referral relationships
  • High personal standards of integrity, honesty, empathy and trustworthiness
  • Excellent verbal and written communication skills with ability to draft documents
  • Co-operative team player with an unwavering focus on customer service
  • Well organized and detail-oriented to ensure the data and paperwork flowing from a successful filing can be effectively dealt with by our back-office infrastructure
  • Assertive, confident, enthusiastic, and have a passion for practice development, moving debtors expeditiously to filing and an entrepreneurial spirit
  • Assume personal ownership and responsibility for your work and actions
  • Able to work independently to meet objectives, goals and timelines
  • Excellent time management and organizational skills to ensure clients’ needs are being actively heard and met
  • Able to work flexible hours (we offer evening and weekend appointments)
  • Valid British Columbia driver license and a reliable, licensed and insured vehicle
  • Willing to travel to satellite office in Coquitlam
  • Willing to accommodate clients for evening or weekend appointments as necessary to maximize opportunities

Remuneration:

  • Base salary, plus incentive
  • Out-of-pocket expenses, (including use of vehicle) are reimbursed as per Firm policy

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Posted: December 9, 2016
Closes:February 7, 2017
Email Address:
Company Info
Size:
11-50 employees
Industry:
Staffing, Recruiting, HR Outsourcing

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About Recruiting in Motion

Recruiting in Motion Vancouver is a locally owned and operated employment agency serving the staffing needs of the Greater Vancouver and Lower Mainland business communities. Recruiting in Motion sp...