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BC Housing
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Customer Service Representative - HPO (Short-Term/ Full-Time)

Reference ID: 2269
Full Time
Burnaby, BC     

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Position Summary

Job ID: 2269

Cusomer Service Representative, HPO {Short-Term/Full-Time}

Burnaby, BC

Use your expert customer service skills, tact and good judgement in this satisfying role

Providing licensing information to a wide variety of people-government officials, warranty companies, builders, realtors, lawyers, notaries, homeowners and the public-will be the centerpiece of your daily activities. Your guidance will help your customers to navigate regulations related to the Homeowner Protection Act , department policies and processes as well as online applications, complaints and warranty claims.

With two years' office experience, you have built a background that includes working with the public, providing basic bookkeeping and working with a variety of software programs. You also have a good understanding of legislation related to licensing and home registrations as well as an unfailing sense of confidentiality and top-notch problem-solving skills. Your communication skills will be key as you apply your knowledge of legislation and regulations to assess and explain a customer's eligibility for programs.

View Job Description Here

BC Housing- one of BC's Top Employers for 2016 -is the provincial Crown agency that develops, manages and administers a wide range of subsidized housing options for those most in need across the province. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

The HPO serves buyers of new homes and people arranging for new homes to be built, homeowners(particularly owners of homes covered by home warranty insurance), developers, residential builders, building envelope renovators and ownerbuilders. In undertaking its activities the HPO also works closely with warranty providers, building officials, industry and related consumer associations, all levels of government, educational institutions, research organizations, architects, engineers, property managers, the legal community and the real estate community.

To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

When applying, please submit a cover letter and your application in **one** single document as a word or pdf file only.

To apply for the role of Customer Service Representative (HPO} or to view the full job description and other opportunities, please visit .

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

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Posted: October 17, 2016
Closes:November 8, 2016
Email Address:
Company Info
501-1000 employees

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About BC Housing

BC Housing--one of BC's top 55 employers--is the provincial Crown agency that develops, manages and administers a wide range of subsidized housing options and programs for those most in need across...