Customer Service Representative (CSR)
Posted 4 hours ago
Job Details
Location
Salary
21 to 26 per hour (plus commission)
Job Description
Position Summary
Our Company is looking for a friendly and organized Customer Service Representative (CSR) to support our customers and distributors. This role focuses on simple, day-to-day customer support tasks to ensure smooth order processing and excellent service.
Key Responsibilities
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Answer customer emails and phone calls in a professional and timely manner
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Process orders and provide order updates
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Coordinate with internal departments to ensure on-time shipments
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Maintain accurate customer records in the system
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Assist distributors with product information and basic documentation
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Support general administrative tasks as needed
Qualifications
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High school diploma or equivalent
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Strong communication and organizational skills
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Basic computer skills (email, data entry, spreadsheets)
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Positive attitude and customer-focused mindset
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Ability to work in a team environment
Why Join GenBio?
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Stable and reputable company in the medical diagnostics industry
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Supportive team environment
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Opportunity to work with global customers
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Meaningful role supporting healthcare laboratories worldwide
This is a great opportunity for someone who enjoys helping others and wants a straightforward, rewarding customer service role in a professional healthcare setting.
Application closing date is 2026-04-20
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