Customer Service ( Remote )

Duties:

- Responding to customer inquiries via phone, email, or chat
- Resolving customer issues and complaints
- Providing product or service information to customers
- Updating customer account information
- Escalating complex issues to a supervisor

Qualifications:

- Strong communication skills
- Patience and empathy
- Ability to work under pressure
- Conflict resolution skills
- Multitasking abilities

Benefits:

- Paid sick leave
- Workplace insurance coverage
- Public holidays
- Flexible work arrangements
- Employee assistance programs

Category