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Paladin Security

Customer Service - Hospital (Casual)

Whistler, BC
Full Time
7 days ago
Job Skills / Requirements

We are seeking Community Support Representatives to provide access control and ask screening questions at a healthcare facility in Whistler during daytime hours (0800 to 1600)

The Ambassador is responsible for providing customer service, access control, and wayfinding to patients, client staff, visitors, and the general public. This position will require standing and/or patrolling for the majority of the shift.

What You'll Do:
  • Provide access control to point(s) of entry to the healthcare facility
  • Verify credentials of individuals approved to enter the building
  • Escalate incidents of unauthorized entry attempts
  • Offer assistance and wayfinding to visitors and patients
  • Escalate security incidents to our site Officers
  • Liaise with client personnel, Paladin's site security, Manager, and our Operations Centre
  • Utilize appropriate PPE (provided) to ensure personal safety

What You Need:
  • Excellent customer service, professionalism, and deportment
  • Strong communication and de-escalation skills
  • A focus on health and safety of self, staff, patients, and the community
  • A valid BC Security License will be required, but we will provide training to the successful candidate(s) if not already obtained
  • Clear criminal background check or vulnerable sector search
  • First Aid would be considered an asset, but are not required

Please note that interviews are currently being conducted remotely, via phone and/or video chat.

This is a Full and Part-Time position

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