Customer relations manager

Job Description:

Join our team as a Customer Relationship Manager to join our growing team. This role positively impacts customer growth and revenue through account management, sales activities and providing exceptional customer service.

Key Responsibilities:

• Builds strong customer relationships through all channels of communication
• Provide exceptional customer service to all customers and communicate options and benefits of company offerings and initiatives, including auto pay
• Reviewing expired accounts and communicate with customers to promote timely payments
• Provide consultations to customers regarding accounts to ensure accounts stay in compliance

Qualifications:

Education: Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related field.

Skills:

• High school diploma or GED certificate
• 1+ years of experience as an administrative assistant a plus
• Fast, proficient, and accurate typist
• Proficient with Microsoft Suite and common office equipment
• Excellent customer service and communication skills.

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