Direct Tap is looking for an energetic and customer service-oriented individual to fill the role of Customer Experience Representative.
As Customer Experience Representative you are an ambassador to Direct Tap’s Partners, acting as the primary point of contact for Breweries, Wineries and Distilleries and tasked with managing their daily needs. The Customer Experience Rep is responsible for ensuring a variety of order desk and customer service tasks, most important among them, providing a remarkable customer experience.
You report to the Customer Experience Manager and will work closely with the warehouse and inventory teams.
Direct Tap specializes in full-cycle distribution and logistics services for the craft beverage industry. We store and deliver craft beer, wine, cider and spirits to bars, restaurants and liquor stores on behalf of our production partners. Our focus is on providing the craft industry with reliable, transparent and unparalleled customer experience. To achieve this, we operate based on the core values that guide us:
At the end of the day, our mission is to empower the success of the craft beverage industry.
For more information, check out our company website at www.directtap.com.
About Direct Tap
Direct Tap specializes in full-cycle distribution and logistics services for the craft beverage industry. We store and deliver craft beer, wine, cider and spirits to bars, restaurants and liquor st...Read More