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Customer Account Representative

Company Confidential
Full Time
6 days ago
2,500 to 3,000 per month (plus commission)

Our Nanaimo location currently has several openings as a Customer Account Representatives. We have found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train for our Customer Account Representative position. We specialize in areas of customer renewal, customer retention, and customer acquisition.

Our sales and marketing firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our client wants us to deliver a face-to-face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers. It is our team's top priority to provide the highest quality of customer service care, and to maintain and build quality relationships with our customers. This job is full-time and involves in person sales with customers.

Our niche has been our ability to act as the liaison between our major clients and their customers. Through our unique, relationship oriented approach we have been able to provide our clients tremendous results in the areas of customer retention, acquisition and increased market share.

We pride ourselves on our competitive, but extremely friendly and family oriented work environment.

Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets and develop new campaigns. We provide full training and career advancement in this globally expanding industry.

Job Details

•Development of marketing campaigns and strategies

•Customer service and client acquisition

•Implementation of client's product launches

•Rigorous leadership training

•In-store promotional advertising


All employees receive a base salary, paid by cheque every 2 weeks. Bonuses and other commissioned incentives are available to all.

Our ideal candidate

  • 0-2 years of experience in either customer service, marketing, advertising, sales, retail or telemarketing
  • Must be able to start working immediately if needed
  • Must be able to work in a fast paced environment
  • Strong personality
  • Experience developing positive relationships and/or solving customer problems
  • Partners effectively with others to ensure coordinated, efficient account management

Why is our company so awesome to work for? BECAUSE WE OFFER:

  • Advancement opportunities from Entry-Level into Human Resources, Management and Consulting
  • Competitive compensation
  • Fun & exciting team environment
  • Comprehensive and continued training including (but not limited to) Business Building Blocks, Financial training, shadowing, campaign knowledge and more
  • Fun company events such as National Award Conference, R&R Weekend, Keys to Success,Team Nights, Community Service Events and more
Customer Service and Support Other Sales and Marketing

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Marketing, PR and Advertising
Staffing, Recruiting, HR Outsourcing
11-50 employees