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Caron Business Solutions
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CRM Implementation Consultant

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Burnaby, BC
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Full Time
Job Category icon
Software and Programming

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CRM Implementation Consultant

August 2017

Job Description

We currently have an immediate opening for a full-time CRM Implementation Consultant in our Burnaby office. This position offers an exciting fast paced career that encompasses business skills, programming skills, and project management skills.  The consultant will work through the analysis, proposal, planning, execution, and service phases of a CRM implementation.  

The ideal candidate will have strong communication skills and understand the value of a disciplined project methodology and a professional attitude.

Key Responsibilities Include:

  • Working with clients to design, implement, and support CRM software
  • Actively participating on implementation teams and communicating with team members
  • Assisting with the management of projects and clearly communicating project status
  • Coaching and training client staff members
  • Conducting thorough requirements reviews and business process reviews
  • Creating custom reports
  • Representing the firm and maintaining client relationships

Desired Skills and Expertise


  • Excellent written and verbal communication skills
  • An ability to work within a team environment of overlapping responsibilities
  • Self-motivated with an ability to manage time effectively
  • Creative, unbiased, and willing to try new ideas in order to solve a problem
  • Patient with a willingness to listen and learn new technologies and concepts
  • An ability to analyze a business situation, recommend change, and document the processes
  • Excellent listening, analytical and problem-solving skills
  • Strong organizational and time management skills
  • Be comfortable delivering presentations to customers and teammates


  • Strong knowledge of database design with preference given to those having Microsoft SQL Server knowledge
  • Software development fundamentals including:
  • Understanding of the SDLC
  • Object Oriented Design with C# or Java knowledge
  • Microsoft Web Development Technologies including:
  • Server-side scripting with JavaScript and ASP
  • Microsoft IIS Web Server
  • Client-side scripting with JavaScript technologies such as Query
  • Knowledge of CSS
  • Microsoft Windows operating systems

The following certifications will be considered strong assets:

  • Microsoft SQL or Windows Certifications
  • Computer Science or Programming related certificate
  • CRM related certification such as Sage CRM, Salesforce, or Microsoft Dynamics CRM
  • Project management certification.

A vehicle is required for this position. Although the work will be primarily in the Vancouver Lower Mainland, a minimal amount of travel may be required as we service clients with operations in various parts of Canada, the United States, South America and Africa.

If you are interested and meet the qualifications for the position, please email your resume and cover letter to [email protected]

Please note that only Canadian based applicants will be considered for the position (preferably Western Canada).

Thank you for your interest in our firm, however, only candidates short listed for an interview will be contacted. 

Posted: August 1, 2017
Closes:September 30, 2017