Corporate Services Assistant, Operations

Reporting to the corporate services supervisor, operations, the corporate services assistant is responsible for supporting College operations in a timely, accurate and customer service-oriented manner. Responsibilities will fluctuate dependent on business needs and requirements to deliver hospitality and corporate services-related activities.

Duties include but are not limited to the following:

• receive, log, open, sort, and distribute incoming correspondence, ensuring all documents are handled in accordance with established policies and procedures
• sort, prepare and process outgoing mail and packages, including couriers, registered mail, etc.
• coordinate, prepare and process mass mail-outs in cooperation with the department generating the mail out, and liaise with external service providers regarding mass mail out issues
• operate mailing machine, postage equipment and computerized accessories
• maintain a pool of information on current postage charges and services, answer s queries as required, and ensures adherence to new or revised postal regulations
• ensure that all multifunction devices are operational and are adequately stocked
• undertake photocopying and scanning as required
• respond to a variety of queries and requests from College staff, ensuring the highest level of customer care and confidentiality are maintained at all times
• ensure that all copy rooms are adequately stocked with stationery supplies, etc.
• assist in the management of the College parkade in relation to the allocation of parking stalls to staff and guests

• ensure all meeting rooms have been set up as appropriate, including catering/refreshment requirements
• undertake cleanup of all meeting rooms and staff room/kitchens as required
• maintain regular supplies for kitchens and coffee stations
• provide other support duties to the College as required

Required skills and qualifications include:

• successful completion of grade 12; office/hospitality experience is desirable
• ability to perform physical tasks, such as standing, bending, reaching, stooping for extended periods of time, and lifting boxes, mailbags and other items up to 40 lbs/18 kg
• working knowledge of Microsoft Office applications including Excel, Word and Outlook
• ability to organize and set work priorities
• ability to work both independently and as a team member
• ability to maintain a calm demeanour during busy or stressful times
• ability to exercise good judgment in recognizing the scope of authority and protecting confidential information
• good written and verbal communication skills
• must be safety conscious at all times, for example, when operating mailing, filing, and delivery equipment, and delivering correspondence throughout the office

 Note: This is a full-time role. Candidates must be flexible with their hours.