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Aritzia

Concierge Advisor - (Bilingual - English/Spanish Speaking)

Location
Vancouver, BC
Details
Full Time
Yesterday
THE TEAM

The mission of the Concierge Department is to delight clients by going above and beyond to resolve their inquiries within reason and deliver exceptional sales and solution expertise.

THE OPPORTUNITY

As a member of the Concierge Division, you will be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.

THE ROLE

As the Concierge Advisor , you will:
  • Develop and manage strong customer relationships through outstanding and consistent customer experiences
  • Solve problems to ensure our customers are happy
  • Become an expert in Aritzia's products and services


THE QUALIFICATIONS

The Concierge Advisor has:
  • Proven skills, education, and/or applicable certifications to communicate effectively (written and verbal) in English and Spanish
  • A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners.
  • A commitment to quality and investing in results that add value to the business


THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

SUPPORT OFFICE
  • A-OK Commissary & Café - Our in-office, world-class bistro and café
  • The SET - Our in-house gym, with state-of-the art equipment and custom classes
  • Product Discount - Our famous product discount, online and in store
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
  • Dog Friendly Office - Bring your best friend to work

TORONTO OFFICE
  • Product Discount - Our famous product discount, online and in store
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
  • Aspirational Workspace - Every detail is considered to connect to the energy of the culture
  • Dog Friendly Office - Bring your best friend to work

DISTRIBUTION CENTRE
  • The SET - Our in-house gym, with state-of-the art equipment and custom classes
  • Product Discount - Our famous product discount, online and in store
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences


ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
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