CLK 12R - Special Orders Coordinator

Special Orders Coordinator
Clerk R12

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

The BC Liquor Distribution Branch Wholesale Operations division is the hub of beverage alcohol distribution in British Columbia. There are three business units; Wholesale Supply Chain, Pricing & Imports and Distribution, working in partnership with suppliers to maintain a resilient and responsive supply chain whilst focusing on exceeding our customers' expectations, and giving back to the communities we serve. The Wholesale division's ethos of continuous improvement through innovative strategies, unmatched relationships and talented teams makes this a vibrant and stimulating environment in which to keep developing your expertise and knowledge.

About this role:

Under the supervision of the Vendor Relations Manager, the Special Orders Coordinator is responsible for sourcing products, quoting prices, registering products, placing purchase orders, and tracking Special Order purchase requests. These requests, for non-registered or restricted products, are received from a variety of customers including the general public, wholesale customers, and the BCLS. Special order requests may be related to local festivals, events, and special product releases that rely on the timely delivery of products. During daily operations, the Special Orders Coordinator ensures special order products are in compliance with the Liquor Distribution Branch's guidelines and policies.

The Special Orders Coordinator is responsible for administrating the Special Order program for products not carried in the BC market. The Special Orders Coordinator develops good working relationships with suppliers, other liquor jurisdictions, wholesale customers, and retail customers. Excellent customer service skills are required to ensure compliance and efficiency.

In addition to Special Orders, there are several seasonal events and product releases each year that require coordination to source, order, store, and deliver special order and listed products. The Special Orders Coordinator liaises with organizers/representatives of events and provides guidance about processes, procedures, and delivery timelines. This role also provides administrative support by preparing and issuing a variety of internal documents detailing products, quantities, delivery times, etc. The Special Orders Coordinator ensures the timely receipt/delivery of products and assists with problem resolution (i.e. case labelling errors, product vintage change, incorrect shipments, etc.).

To accomplish the objectives, the position develops and maintains effective working relationships with:

Wholesale, Retail and Counter Sale Customers: manages requests for quotation, researches and sources special orders products for the customer; provides advice, guidance and information about the special orders process.

Suppliers: ensures product listing details are accurate; works with suppliers to confirm terms and conditions; forwards purchase orders for processing/shipping.

Agent Warehouses Keepers: to coordinate and authorize logistics/the movement of product from their warehouses to the LDB warehouse; forwards purchase orders for processing/shipping.

LDB Finance Accounts Payable & Wholesale Imports: to ensure integrity of information on purchase orders and resolve and/or investigate any discrepancies.

LDB Distribution: to obtain freight quotations.

A criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Degree or diploma in supply chain management, business management, or related field.
• A minimum of two (2) years of recent, related work experience*.

*Recent, related work experience must have occurred in the last five (5) years and include the following::

• Inputting into a data base system.
• Collaborating with a variety of internal and external partners (e.g., marketing, vendors/suppliers, etc.).

Preference may be given to candidates with experience or training in:

• The liquor supply chain environment.

A combination of education, training, and experience may be considered i.e., Secondary (high) school diploma or equivalent certification with 5 years of recent, related work experience (occurring in the last 7 years) as listed above.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at rebecca.levick@bcldb.com .

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .

Job Category

Administrative Services

Additional Information

Special Orders Coordinator

Category

Administrative Maintenance and Technicians