Clinic Manager

Why You Should Join Us:

We at FYidoctors put our patient's well-being first and feel honoured that thousands of Canadians across the country trust us with something so valuable. We put health front and centre and this doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 300.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across the country every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow professionally and personally.

Today, as one of Canada's fastest-growing healthcare providers and winner of Canada's Best Managed Companies award, our team of respected leaders bring experience, dedication, and a commitment to the values that have long been the cornerstone of our field.

At FYi, we hope you'll grow as a professional and as an individual, knowing you can come to work each day and make a meaningful impact on people's lives, and we hope you'll also have fun doing it!

How You'll Benefit: 

• Excellent wages and a comprehensive total rewards package including outstanding optical coverage
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment 
• A workplace culture fosters a sense of collaboration 
• Ongoing training and development opportunities 

Why We Need you:

Our Regional Coach is looking for someone like you to bring your exceptional skills and experience with you and join our Osoyoos clinic as our newest Clinic Manager.

The Clinic Manager will be responsible for coaching staff on processes, programs, and product, as well as for education. The Clinic Manager will also become fully cross-trained so that they can assist staff with patient service and sales. The ideal candidate will have previous retail optical experience as a manager and/or customer service specialist.

This position is a full-time, permanent role working 40 hours per week.

What Will You Be Doing?

• Fostering collaboration and teamwork among practice staff
• Building trust and commitment with your work group
• Training, development and coaching of staff to FYidoctors processes, programs, and products
• Delivering legendary customer service along with perfect quality eyewear
• Setting and obtaining clinic revenue goals
• Hiring, onboarding and training of new staff
• Scheduling of staff/doctors
• AR/AP
• Benefits submissions and tracking (provincial and third party)
• Banking deposits and reconciliations
• Inventory management
• All leadership aspects of daily clinic operations

What Do You Have?

• Minimum one year experience in a coaching or leadership role
• Excellent organization and time management skills
• Excellent oral and written communication skills
• General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!  

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