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Clerk, Mental Health and Substance Use Services

14 hours ago

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish peoples. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We hire great people for outstanding jobs. We are looking for a Clerk to work on a casual basis in our Mental Health and Substance Use Services program in New Westminster.

Your specific job duties will include:
    •Provide reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature. •Type correspondence, reports, and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing hand written or general instruction and transcribing from dictaphone. •Set up and maintain the client and administrative filing system. •Receive and log Freedom of Information Requests and Consent for Release of Information Requests; forwards requests to appropriate staff, and maintains related records. •Assist with client intake by performing duties such as receiving referrals, scheduling and confirming client appointments, obtaining client information, completing required documentation in client information systems and maintaining waiting lists, and arranging for transportation as required. •Assist with timekeeping functions as required, by methods such as gathering hours worked, coding hours into payroll system and forwarding to Payroll upon approval. Reviews verification reports, identifies discrepancies and answers inquiries from staff. •Arrange meetings/special functions as directed, by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.

Are you motivated to join the team? We will be looking for you to have the following:

You will take a thorough, hands-on approach to deliver high quality and precise work. A focused approach is needed to complete routine day to day tasks and handle changing calendars, priorities, and timelines. You will carry a high level of integrity, discretion, and confidentiality.
    •Completion of Grade 12 •One (1) years of recent, related experience •Ability to type 40 WPM

Take the next step and apply so we can continue the conversation.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it's like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.