Chief Provincial Digital Solutions, Provincial Digital Health and Information Services
The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA embodies values that reflect a commitment to excellence.
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA's Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Chief, Provincial Digital Solutions
(CPDS) reports to the Executive Vice President of Provincial Digital Health and Information Services (PDHIS), is an executive-level leader who is primarily accountable for the development, delivery and management of digital and information technology products and solutions that are province-wide in their scope. This includes for other health authorities (HA), providers, or patients and the public at large, including the development of a secure data platform that enables aggregation and convergence of information from corporate, clinical and personal health solutions.
The role executes the Digital Health Solutions, works closely with executives in other HA and has a close and collaborative working relationship with executives and teams within the BC Ministry of Health (MoH) and other provincial ministries to jointly advance areas of province-wide digital solutions. Additionally, the role is accountable for collaboration with the Chief Virtual Health Officer and between provincial product teams and clinical leaders to ensure that the digital solutions improve access to care, enable health system transformation, and deliver patient and consumer-focused services.
The CPDS is a trusted partner to the health system, with a proven ability to drive change within a complex multi-entity environment, and can build consensus, communicate, and drive the delivery of a clear vision and aligned strategy and roadmap in support of PHSA's provincial mandate. As a key member of the PDHIS senior leadership team actively contributes to the overall strategic planning of the PDHIS portfolio and is accountable for the attainment of PDHIS mandates and priorities within their scope, including provincial product and service roadmaps. The CPDS is a valued member of a cross-functional team of leaders within PDHIS. The incumbent models PHSA values of respecting people, being compassionate, daring to innovate, cultivating partnerships, and serving with purpose.What you'll do
What you bring
- Works as an executive-level leader of PHSA and as a key member of the PDHIS senior leadership team to further the mission, vision, and values of the organization to translate into planning and actionable objectives for PDHIS by supporting the integration of all service lines across all PHSA programs. In collaboration with the EVP, and the Executive Leadership Team as appropriate, develops and implements organizational strategic objectives.
- Oversees and leads development, delivery, maintenance and sustainment of high-impact province-wide digital technology products, programs, and initiatives, including both clinical and business solutions such as eHealth products, ImmsBC and other clinical and business system/products of provincial scope. Leads the development of product and project roadmaps, including application rationalization, for solutions with provincial scope. Leads the development of a secure data platform that enables a connected health system across the province. Contributes to and participates in the prioritization of products and projects, in conjunction with other senior leaders within the PDHIS portfolio.
- Provides overall product portfolio leadership for provincial digital health solutions to generate value and improve services for patients, providers, and business users. Provides leadership and guidance to product owners and product teams within the portfolio, and ensures that priority products and projects are effectively resourced and delivered. Empowers and enables product owners to deliver regional solutions using modern, leading product management practices, which includes innovating new products (or enabling innovation) in collaboration with senior clinical and business leaders across the sector.
- Works collaboratively with the Ministry of Health and regional HA teams to advance initiatives of broad sector-wide importance; builds and manages stakeholder networks and systems; collaborates with the executive-level and senior leader colleagues within PHSA on an ongoing basis to ensure the synergies and intersections are managed and prioritized. Collaborates with other PHSA teams, including across the PDHIS portfolio, as well as privacy, risk management, finance, and others as appropriate.
- Acts on behalf of the EVP Digital Health & Information Services as assigned by the EVP as the principal IT officer on executive decisions and executive level committees for projects, programs, products, and other matters that are province-wide in scale and scope.
- Negotiates and facilitates consensus on behalf of the CEOs and CIOs of the health authorities, as well as the Ministry of Health, for projects and products that are province-wide in scale and scope. Facilitates communications across IT groups, user and customer communities.
- Leads the development of the overall digital health strategy, as well as other clinical engagement capabilities both within PHSA, and in collaboration with the MoH.
- Stays current with developments in new technologies and platforms.
- Oversees all aspects of human resource management within their portfolio. Provides leadership and supervision including assessment of performance, financial management, and operations. Recruits staff and maintains an organizational structure for the portfolio that provides the highest level of quality service within budget parameters. Ensures maximum individual and team performance through acquiring, organizing, developing, coaching and motivating teams and promoting continual learning and excellence. Provides leadership to all staff by encouraging an atmosphere that stimulates, guides, and encourages the staff to realize their maximum potential.
- Approves annual budgets and monitors overall portfolio expenditures in a fiscally prudent manner. Manages and is accountable for the effective and efficient utilization of the portfolio budget to enable operational goals and the strategic plans to be achieved. Reviews analysis of activities, costs, operations and forecast data to determine the portfolio's progress toward stated financial goals and objectives. Approves the allocation of available space and/or approves equipment acquisition within the capital and operating budgets to meet the changing demands and support the activities of the portfolio.
- A level of education, training, and experience equivalent to Master's degree in computer science, information systems, business administration or a related field plus a minimum of ten to fifteen (10-15) years' of experience in Information Technology and business/industry with a minimum of seven (7) years in a senior leadership level.
- Extensive knowledge of current and emerging technologies, technology directions and strategic application to business needs, including with digital product development and agile methodologies. Strong understanding of the Canadian and British Columbia healthcare landscape. Must be able to function as a trusted strategic and operational partner and consensus builder, while being patient and consumer focused.
- Leadership competencies required as outlined in the PHSA LEADS Framework. Leadership capabilities in the areas of leading self, engaging others, achieving results, developing coalitions, and system transformation are critical. Demonstrated track record of effective leadership in the areas of strategic initiative development and implementation, system planning, change management, and quality improvement. Strong leadership capability, executing as appropriate in the areas of responsibility. Expertise in budget planning, fiscal and financial management and workforce management. Proven ability and experience leading all aspects of human resource for the portfolio. Established ability to improve operational efficiency and service delivery effectiveness across all lines of business. Exceptional project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Strong business acumen, business planning and communication skills. Proven ability to negotiate and mediate resolutions to complex situations. Demonstrated ability to set and maintain competing priorities through effective management and delegation skills. Promotes compliance with ethical and legal requirements, accreditation standards, and collective agreements. Ability to interact tactfully and effectively with staff at all organizational levels both internally and externally. Ability to establish courses of action for self and others that are results oriented. Leadership experience working with matrixed resources and reporting.
Skills & Knowledge
What we bring
- Understanding of various reports including Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Models and supports full team commitment to Indigenous Cultural Safety and anti-racism.
- Demonstrates humility and heart-led leadership.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
$170,958 - $256,438 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
1333 W Broadway, Vancouver, BC V6H 1G9
February 14, 2023
Hours of Work:
08:30-16:30 (Monday to Friday)
138764EAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.What we do
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.