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Call Centre Agent - Jim Pattison Auto Group

Customer Service and Support
Part Time
Surrey, BC     

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We are looking for a Call Centre Representative that will be the liaison between our company and our current and potential customers. The successful candidate will be able to accept ownership for effectively handling customer inquiries, suggestions and concerns keeping customer satisfaction at the core of every decision and behavior.  We are currently seeking candidates to work out of our new state-of-the-art Call Centre, located in Surrey BC near the Guildford Town Centre, just off Highway 1 at the 152 Street exit.



  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Build sustainable relationships and engage customers by going the extra mile
  • Keep records of all conversations in our call center database in the comprehensible way
  • Meet personal/team qualitative and quantitative targets 


  • Previous experience in a customer support role would be preferred
  • Strong phone and verbal communication skills along with active listening
  • Customer focus adaptability to different personality types
  • Basic aptitude with computers and ability to quickly learn new systems
  • Proficiency with Microsoft Office (Word, Excel and Outlook)
  • Must be fluent in English, both verbal and written
  • High School Diploma or equivalent 

What we offer:

  • Fast-paced, supportive, autonomous and fun environment
  • $13 per hour
  • Growth opportunities within the Group

How to Apply:

  • Send your resume in a Word document to
  • In the Subject line of the email you must type: Customer Concierge Agent

Additional Information:

The Jim Pattison Auto Group's relentless commitment to customer satisfaction has allowed us to grow into one of Canada's largest companies. We encourage career growth and personal development within our company. We are an equal opportunity employer. We are looking for individuals who can contribute to our business operations today and our future growth.


Posted: October 14, 2016
Closes:December 13, 2016
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About Jim Pattison Auto Group

When Jimmy Pattison opened his first new car dealership on Main Street in Vancouver in 1961 it was the start of a new era of tradition in the Automotive Industry in British Columbia. Built on custo...