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Traction On Demand Logo

Business Solutions Consultant

Information Technology
Full Time
Burnaby, BC     
North Vancouver, BC     
Vancouver, BC     

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Traction is among the fastest growing CRM consulting companies in North America and a strategic partner to, Boomi, Marketo, CRM Fusion, DocuSign, Clicktools and AppExtremes. We are excited about our growing team and invite top caliber people like you to join us in this adventure. We are definitely a one of a kind company – respectful of people’s personal interests and aspirations, with a simple mission: bend web-based technologies to meet the needs of sales and marketing professionals. Our clients have included 10 of the 25 largest global technology companies, local start-ups on their way to greatness, and hundreds of other companies that are trying to make CRM easier, friendlier and more valuable.

You love a challenge and are eager to learn. You understand people, and have the ability to hear a symptom, identify the problem and scribe a solution. You work well in a casual yet fast-paced team environment. You work well with others, yet have the independence to support and drive projects. You have what it takes to grow with our business, for the long run.

As our Business Solutions Consultant, your top priority is to build strong and trusted relationships with our customers. You are an advisor who seeks and defines problems. You will be responsible for proactively supporting our customers for a wide range of scenarios including configuring, analyzing requirements, creating reports and dashboards, training customers and developing data quality strategies to meet their business needs.  You are outgoing, friendly, confident, and inquisitive.  Talking to groups of people is natural to you, and helping others is how you get on with life.


  • Provide configuration support by first month
  • Configure instance of Salesforce for a client within first 60 days
  • Pass the Salesforce Admin Exam in first 90 days, and Sales Cloud Consultant Exam in 6 months
  • Manage client facing meetings and elicit and analyze requirements within first 60 days


  • Post-Secondary in the following areas is preferred: Computer Science, Computer Engineering, Software Engineering, Business Administration or equivalent training/experience
  • 2+ years of supporting experience of enterprise systems including CRM, SFA, and ERP
  • Proven technical acumen to translate business requirements into functional design
  • A customer advocate with excellent listening skills to fully understand customer requirements and pain points
  • Proven presentation and communication skills with client executives
  • Strong analytical skills and the ability to meet tight deadlines
  • Ability to think critically and analytically while working in a fast-paced environment
  • A good understanding of XML, SQL, and enterprise application integration
  • A thorough understanding of B2B marketing /sales pipeline practices and KPIs
  • Experience with the development lifecycle (Business Process design, documentation, QA, testing strategy and execution, troubleshooting analysis)
  • Proven advanced Microsoft Excel skills (formulas, data cleansing and data manipulation)
  • Minimal travel, if any

Definite Assets

  • Experience with one or more CRM software products (, Siebel, PeopleSoft, MS Dynamics, NetSuite, etc)
  • 1-2 years of experience with custom development
  • Exposure to configuration and custom development, knowledge of platform, Workflow, Visual force, Apex triggers, Flex, SOQL, Controllers, Triggers, IDE, Migration Tools (Data Loader, Excel Connector) and Web Services.
  • Experience with enterprise integration tools and extract, transformation and load (ETL) tools
  • Experience with Agile or waterfall SDLC methodologies
  • Work experience with a professional consulting organization
  • Certifications (Admin, Consultant, and/or Developer)

Posted: September 21, 2016
Closes:November 20, 2016
Email Address:
Company Info
201-500 employees

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About Traction On Demand

Traction is among the fastest growing CRM consulting companies in North America - for the past 4 years we have grown more than 250% each year. We are strategic partners to and specia...