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Business Analyst, Various Programs

Burnaby, BC
Full Time
2 days ago
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Business Analyst is responsible for leading various projects and business operational processes and ensuring that all related applications are meeting the business needs of BCCSS and its Health Authority customers for a designated portfolio. The Business Analyst provides statistical performance reporting and application support of its business process and information management systems. The Business Analyst reviews, evaluates and recommends improvement and standardization of business processes and ensures effective utilization of systems while maintaining internal controls and safeguards. Other responsibilities include troubleshooting of assigned business processes and applications and conducting training for staff on the functionality of the business process and systems utilized. The Business Analyst works with the Information Management/Information Technology (IM/IT) staff responsible for the technical functions related to system applications.

What you'll do

  • Participates in systems development and maintenance by developing and analyzing key performance indicators, identifying needs and defining system requirements, creating project work plans and assisting the team in system development, implementation, documentation, interfacing and maintenance within established policies and guidelines in accordance with the BC Clinical & Support Services (BCCSS) strategic plan.
  • Leads report development based on needs of users including BCCSS executives as well as agency management staff. Fulfills external reporting requirements and financial statements. Performs data gathering and analysis for the function to facilitate operational activities.
  • Reviews process and or systems use, identifies needs and makes recommendations for reallocation or acquisition of systems or equipment to ensure appropriate utilization of computerized and manual systems as well as other departmental/divisional resources. Ensures internal controls are maintained.
  • Reviews, analyses and evaluates Current State (As Is) and Future State (To Be) business processes, systems and user needs. Provides recommendations for process improvement for the function and works with staff and managers to evaluate alternative procedural and systematic solutions which most effectively meet needs while maintaining acceptable business standards.
  • Provides user orientation and training based on system and process changes. Develops and maintains reference documentation such as workflow charts, user instructions, manuals and reference materials on business processes, policies and procedures.
  • May be required to provide input into the development and submission of the annual operating budget and capital planning requirements; monitor expenditures, identify variances from approved budgets, generate financial impact summary reports and recommend corrective action.

What you bring

Business Analysts in Accounts Payable will require a level of education, training and experience equivalent to a degree in Information Technology, Computer Science, or Business Administration including enrollment in a recognized professional accounting program (CA, CGA, CMA).

Business Analysts in Accounts Receivable and Payroll will require a level of education, training and experience equivalent to completion of a recognized professional accounting designations such as CA, CGA, CMA, supplemented by related Information Systems courses.

Business Analysts in Records and Benefits will require a level of education, training and experience equivalent to a degree in Human Resources, Business Administration or related discipline
All positions working under this job description will require a minimum of five (5) years of recent related experience in a large organization with an emphasis on financial systems and reporting. Extensive experience with complex computer systems, project planning and control and experience
All positions working under this job description require superior analytical skills including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways. Demonstrated ability to carry out business process mapping and fit gap analysis. Ability to explain complicated technical issues in non-technical terms and in a non-technical manner. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets. Highly developed communication skills, verbal and written, with the proven ability to resolve conflict effectively, negotiate desired outcomes, and problem solve. Ability to work under pressure and multi-task without direct supervision. Demonstrated administrative, organizational, and work planning skills. Demonstrated ability to productively use word processing, spreadsheet, and database applications.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Regular Full-Time

Salary Range: $ 65,254.00- $ 93,802.00 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
1795 Willingdon Avenue, Burnaby
Closing date:
Until Filled
Hours of Work:
08:00-16:00 (Monday-Friday)
Requisition #:

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Health Care