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Business Analyst II – Fleet Operations

Reference ID: PLA04122-19

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Join our team

The Fleet Strategy & Operations team is a small team with a big scope. We support TELUS' entire fleet of over 4,000 vehicles across the country and are defining best-in-class fleet operations. We regularly challenge the status quo and look to improve how we serve our customers with innovative projects like asset utilization analyses, process automation, and sustainability initiatives.

Here's the impact you'll make and what we'll accomplish together

You're a master problem-solver that enjoys working on multiple projects at a time. You're keen to learn new things, identify efficiencies, and drive positive change. You'll be delivering process improvements and automation solutions, dashboard creation and opportunity identification. You'll roll up your sleeves and lead projects from cradle to grave, taking full ownership over the opportunities you identify. Your focus on the details and creativity will help TELUS achieve its efficiency targets and serve our customers at a lower cost.

Here's how
    •Challenge the status quo and drive cost saving and process improvements through automation, data analysis, and lean approaches •Collaborate on transformational programs and provide project/operational support •Lead projects cradle to grave (eliciting requirements, building solution(s), implementing) •Support the continual development and management of existing and new processes/tools •Build strong relationships with key stakeholders in all areas of the organization


You're the missing piece of the puzzle
    •Bachelor and/or Master degree in Engineering or Business, or other related field •3-5 years' in a similar role and/or related education with demonstrated performance and increasing levels of responsibility •Proven problem-solving, strategic, and analytical capabilities with a track record of setting and delivering against key metrics •Proficient with analytical tool sets, including Microsoft Excel, SQL, and Tableau Desktop •Knowledge of techniques to identify root causes of an issue •Excellent time management, organization skills and ability to prioritize •Knack for forging and managing effective relationships with peers and leaders across the organization •Fearful of mediocrity with a strong bias for action

    •Agile and/or Lean Six Sigma (LSS) training and certification •Additional programming (VBA, JavaScript, etc.) •Bilingual (French)

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Posted: June 17, 2019
Closes: August 16, 2019