Business Analyst II (1 Year Contract)

Business Analyst II (1 Year Contract) 

Does implementing a Warehouse Management System and automating business operations sound fun? As a Business Analyst II (Intermediate), you are excited to discover new business systems and operations, leverage insights to solve complex problems, and demonstrate exceptional change leadership.  

In this role, the successful candidate is needed to be in the Greater Toronto Area, ON, where we practice a remote first working model, leveraging in person interactions for key strategic, collaborative, and social purposes. 

Bring your experience and join our inclusive and high performing team. 

What you’ll do: 

• Capture business requirements and technical details from multiple stakeholders for RFP, upgrades, and development enhancements. 

• Document business processes using flow diagrams and use cases. 

• Analyze capabilities of business systems and leverage them to meet business needs. 

• Perform data analysis to identify patterns and prepare metrics. 

• Support configuration of functional workflows in business systems. 

• Identify gaps and risks a proposed solution has on operations. 

• Align business requests with the volume of change impacted business teams can manage.  

• Test new features for alignment with business processes, expected functionality. 

• Gather end-user feedback identifying deficiencies and potential improvements. 

• Run UAT, End to End, Train the Trainer, and Go Live sessions to support roll-out of new tech.  

• Produce SOPs, FAQs, and job aids where needed to help business adapt to change. 

What we’re looking for: 

• 5+ years’ experience as Business Analyst. 

• 2+ years’ experience using Change Management techniques. 

• Exceptional written and verbal communication skills. 

• Experience in an agile environment. 

• IIBA certification preferred. 

• Bachelor’s degree in Computer Science, Management Information Systems, or related field. 

Why you will love it here: 

• Remote-first work environment. 

• Employee discounts from day one. 

• Flexible health benefits and wellness program. 

• Training programs to build new and transferable skills. 

About Best Buy 

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.  

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.